Loft 523 New Orleans

Spacious, stylish lodging in great neighborhood with wonderful dining opps within easy walking distance.

Very loud, there doesn’t seem to be much sound proofing. Also two of the front desk workers/managers entered my room while I was napping - they were delivering a bottle of champagne but they had the wrong room. Not cool at all.

very nice kinda hidden but lovely

Roman was so nice!

One of the curtains in my room was missing. The room was filled w/ light and heat from the sun by 6AM daily. The mattress needs to be replaced. The left side of the mattress was sunken in. There was a significant leak in the bathroom ceiling. A staff member offered to switch my room. He and I checked 6 other rooms. NOT ONE had a working AC unit. The temps in New Orleans ranged between 76-90 degrees all weekend. I chose to stay in the same room since at minimum the AC worked. Hotel management never returned my calls. The hotel clerk Roman, told me my only options were to switch rooms, to a room he could not guarantee working AC in, or to leave the hotel in the middle of the night since the rooms did not meet my specifications. Requiring AC and a curtain are basic amenities. I didn’t ask for much just a proper room. His indifference to my concerns was appalling. I do not recommend this hotel.

No hot water in the room so ultimately I was moved to another property.

The front of the property is not clearly marked, key card access only, without 24/7 front desk service. The amenities are at the sister International House Hotel down and around the block. Lots of street noise, barely any curtains, managed with an eye mask and ear plugs. Very poor lighting in the rooms, weird shower set up. Would have rather stayed elsewhere for the cost.

Great vibe, cool aesthetic... seems like a fabulous idea that was never quite finished

Property indicates more amenities than was available; had to change rooms because of noisy pipes but staff was very amenable and friendly

Friendly and helpful staff, convenient location