Comfort Suites Benton Harbor - St. Joseph

Liked being close to beaches. Add some heathy options for breakfast

We stayed three nights. The pool was closed for 3/4 of our stay. Had to kill four bugs in our room. The hotel location itself seemed okay, but the surrounding neighborhoods did not feel safe. The breakfast was mediocre, but we accepted that - as it was free. Cheaper than other hotels in the area. I prefer nicer hotels. But given the price, this was okay for our family.

Far and away the worst hotel I have ever stayed in. Everything was dirty or sticky or both, we checked in late and really had no other option other than to stay, but I wish that we hadn't. My spouse and I were traveling with two children under the age of seven and booked a room with a king size bed and a pull-out couch. The couch looked like there had been a murder and there was literally crusty old vomit on the wall next to the couch. The bathtub was filthy and I made the kids leave their shoes on after I touched the carpet. In my bare feet. I've stayed in a lot of places and have lived in many cities and small towns across America and Europe, and I have never ever stayed in a place as gross as this. The folks who on this place should really be ashamed of themselves.

For the cost i paid was not worth it, it should have been a little more cheaper. The service was great. But the building and rooms and the cable channels. Needs some upgraded, its a ok place but the cost needs to met the building and rooms also cleanness

the hotel is unjustifiably expensive. it is worn down, dirty, the service is awful, and though they advertise a pool, it always seems to be out of service. other than the location, there is nothing redeeming about this hotel and would strongly suggest looking elsewhere. the pull out sofa was dirty and uncomfortable. the blankets on the bed were gross. the bathroom smelled of mildew and when a toilet got plugged up, there was no one there to take care of it. as i said, look elsewhere!!

Bathroom not clean. Our towels were put on very dusty shelves, dead bugs under sink in plain view and white powdery stuff on the floor by the tub/shower. Pool was very cold and jacuzzi was also cold.

The staff was extremely nice and helpful. Hotel was clean and the air conditioning was cold. I stay here whenever I'm in town. They are doing major road construction right now, but that's not the fault of the hotel.

Property was rough.

We just stayed a night, the couch was stained and when we pulled out the pull out couch it was ripped and completely stained. There was leftover trash from the previous occupants that stayed there. I felt like I was itching all night. I highly doubt I will book there again.

Room was clean and comfortable.