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8.4 / 10 Guest Rating

Hotel Riviera Caribe Maya

Avenida 10, Calle 30, Playa del Carmen, mx

Hotel Riviera Caribe Maya - main view

About the Property

Luxurious Accommodations
Hotel Riviera Caribe Maya offers bright and comfortable rooms with modern amenities, including flat-screen cable TV and air conditioning. Guests can enjoy garden views and complimentary toiletries in the private bathrooms.

Convenient Location
Located just minutes away from Mamitas Beach Club and steps from the vibrant 5th Avenue, guests have easy access to the most popular bars and restaurants in Playa del Carmen. The hotel also provides free WiFi in common areas and is close to the ADO International Bus Station.

Exceptional Services
Guests can take advantage of the hotel's outdoor pool, airport shuttle, and 24-hour front desk. Additional services such as grocery deliveries, ticket assistance, and tour bookings are available to ensure a seamless stay.

Experience the perfect blend of comfort and convenience at Hotel Riviera Caribe Maya. Book now to secure your unforgettable stay in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

No refund for early check out. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent301 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the attentive staff.

Categories

Cleanliness7.5
Service9.0
Location9.1
Room Quality8.5
Amenities8.0
Value for Money8.5
Food and Beverage8.0
Overall Experience8.5

Select topics to read reviews

R
RudyfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 6, 2026

"Hotel tres charmant et bien situé mais literie à changer"

5.0

Hôtel pas trop mal situé à mon. Légèrement éloigné de la gare routière mais un bon juste milieu pour ne pas être dans la foule de la 5eme avenu

Le matelas était vraiment inconfortable, beaucoup trop dur à mon goût, j’ai très mal dormi

Helpful?
N
NathaliebeBE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 5, 2026

"Excellent"

8.0

Proximite

Pas de parking

Helpful?
M
MartaesES
Verified booking
extended_group
Standard Room
Stayed in Mar 3, 2026

"Experiencia Playa"

8.0

El desayuno es adecuado, sobre todo teniendo en cuenta la relación calidad-precio. Considerando el precio que pagas por el hotel con los desayunos incluidos, está bastante bien y cumple con lo esperado. El personal del hotel es correcto y el trato fue adecuado durante la estancia. La habitación también estaba bien, cómoda y acorde al precio. En general, cuando valoras el conjunto en relación calidad-precio, la experiencia es positiva. La ubicación es muy buena.

La única pega es que la piscina ocupa el patio interior del hotel, lo que hace que esté prácticamente siempre a la sombra. Es una pena, ya que limita un poco la posibilidad de disfrutarla al máximo.

Helpful?
A
AlicjausUS
Verified booking
extended_group
Standard Room
Stayed in Mar 2, 2026

"Great location and breakfast!"

8.0

Good location close to everything - the bus/ferry, beach and lots of hotels/restaurants! Very helpful stuff and front desk! Great breakfast too!

The smell in bathroom from canal sometime.

Helpful?
J
johannecaCA
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Très bien (qualité/prix), bon emplacement."

8.0

L’emplacement de ce petit hôtel est près de tout (5e avenue/plage. Le personnel est attentif aux demandes des clients et Giada parle français. La femme de ménage pour mon étage (3e) était très gentille et efficace (chambre 401). J’avais 2 lits doubles dans ma chambre un matelas très dur et l’autre plus confortable. J’ai bien appréciée mon balcon avec les palmiers devant. J’ai bien aimé le petit restaurant adjacent à l’hôtel et facile d’accès, le menu du déjeuner est limité a 3 choix et simple mais pour le prix était satisfaisant. Le décor est simple, mais d'agréable. J’y suis allé pour le souper et j’ai été très satisfait : les plats étaient bons. Bon service de Yvan et Patricia. Je recommande cet hôtel pour ses avantages sans hésiter !

Il devrait y avoir Des crochets pour serviettes et une chaise dans la chambre.

Helpful?
A
AnnauaUA
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

9.0
Helpful?
J
JuliefrFR
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Excellent"

8.0
Helpful?
G
GianlucaitIT
Verified booking
family_with_children
Standard Room
Stayed in Feb 14, 2026

"Exceptional"

9.0

Fantastica Giada,attenta alla cura del cliente,simpatica e cortese, con il suo sorriso è sicuramente il valore aggiunto,lo consiglio!?

Helpful?
G
GiuseppeitIT
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Vacanza Stupenda"

9.0

Abbiamo prenotato in questa struttura dopo aver letto le recensioni di altri ospiti , sopratutto su Giada. Giada é stata durante tutto il nostro soggiorno di una gentilezza unica , sempre disponibile a qualsiasi richiesta . Ci ha organizzato tutti i tour che abbiamo fatto ,consigliato i migliori ristoranti tipici dove mangiare . Consiglieremmo a chiunque di prenotare in questo Hotel per una vacanza in Messico e sopratutto di contattare Giada che con la sua professionalità e gentilezza vi farà trascorrere una vacanza meravigliosa !

Helpful?
H
HAYDEEclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 12, 2026

"Good"

3.0

Mucha humedad en las habitaciones, el olor a veces era muy fuerte, además que la limpieza no es muy eficiente, se mezcla el olor de desinfectante que ponen en los pisos y la humedad, a veces no se toleraba la mezcla de olores, los colchones son bastante viejos, huelen mal, la ropa de cama estaba sucia y con manchas, no lo recomendaría por nada.

Helpful?