Hilton Garden Inn Kansas City/Kansas

Nothing

Booked a stay here, received confirmation of my booking and payment was taken, when I arrived the clerk told me there was no booking under my name and there was nothing they could do other than offer me a room at twice what I had already paid.

When I first checked the end, the first room that I was assigned was dirty so I had to go all the way back downstairs to get another room and the second room was perfect. No

Location it’s ok

1 but breakfasts was charge and not good food; 2 parking was charge y my room was never clean of my three days of staying. This hotel was recommended to me from friends but I will not recommended.

I liked the proximity to the major sites I was visiting

I booked my room for a check in at 7pm when I arrived the room that was allocated to my friend and myself had not been cleaned there was hair in the bathtub the bathroom was dirty. I called the front desk and my room was eventually changed but the way the situation was managed was really unprofessional. I expected better from the hotel and its staff.

The bed was very very uncomfortable!!! We had to pay for parking, $8 per night I've never stayed at a hotel where breakfast wasn't included, the breakfast buffet wasn't anything special--certainly not worth $12/person

La a tension exelente

Staff

Pool wasn’t open and we were not informed it would be closed.

Ruhig und angenehm

Frühstück