Hilton Garden Inn Kansas City/Kansas

Bed bugs are bad here, tore my body up with bites.. don't recommend this place to anyone... I feel they owe me a refund...

The hotel was decently clean the staff was friendly.

The hotel is surrounded by empty run down business, doesn't feel safe to go for a walk around the area. Breakfast was not free. The wifi was not free. And i was told to park in the back but find out later i have to pay for parking.

The bartender was very accommodating very nice. The staff was not that friendly. The hotel was dirty. Elevator was dirty stains all over the floor. Laundry room was not working didn’t bother to inform the people before we went to stay there. The rest of the staff was not that friendly

Our bathroom amenities were all empty and our remote never worked.

-The toilet handle would often not work and toilet would run until you removed the tank cover to adjust the tank components to allow the tank to stop running. -The bed had two metal bracket's sticking out from the side of the bed which we scraped our legs on multiple times. -We ate breakfast both days staying here and it was average at best. For paying $12/person for the breakfast buffet, you'd expect more options and better quality. Both days we ate over an hour before breakfast was over and the food was extremely low. An employee walked the buffet to check on food but then walked away without getting more food. Definitely learned our lesson not to eat breakfast here again. Most hotels that have basic continental breakfast included have a better selection and quality than what you had to pay premium prices for here.

Loved it

The staff here were wonderful and helpful. Seemed like it may have been understaffed though. The surroundings were ok but didn’t seem like there were many places to go to like restaurants or parks but I could be wrong. Carpets seemed a bit older and musty and the chlorine smell from the pool was pretty strong in the lobby.

Amazing place

Love the room and the staff

That it don’t tell you anywhere on the website that you have to pay for parking, and that the incidental charge is $75 and they don’t accept cash for that deposit.