Hilton Garden Inn Kansas City/Kansas

Clean and quiet.

The hotel was clean and tidy.

The hotel is located in a very rough and deprived part of Kansas city. The breakfast was overpriced and poor quality. We had to eat breakfast with plastic knives, forks and plastic cutlery. We had to eat our breakfast on paper plates. This is not what I expected from a Hilton hotel. The bar was closed as it was between Liquor licences. I was unable to enjoy an alcoholic drink in the evening.

It was okay. Not the cleanest at all. No breakfast offered. Parking is pay

The property was advertised to sleep 4. We booked the hotel anticipating the king bed and either a couch fold out or something in addition. Our daughter had to sleep on the floor due to this issue. Then the only offering we were given was a few thin blankets for her to sleep on. This is unacceptable and I want a refund to compensate for the major inconvenience. We paid way too much money to drive several hours and have our child sleeping on the floor.

The front desk person was condescending. She spoke really fast when explaining things, not sure if she was trying to confuse matters. When I told her to stop and stop being rude she began to argue with me, not sure what she was trying to accomplish but I didn't appreciate it.

Had to book with them after another hotel did not work out. I will definitely be staying with them for future stays. Super friendly staff! Professional and ready, I half expected them not to have my booking ready because I booked it so quickly third party and was happily surprised they were ready for me. Cheap, plentiful, secure parking. Close interstate/highesy access, within 10 min of downtown and Westport. Clean room. Quiet area. Pleasantly surprised! Check them out!

The night clerk Lilly was incredibly kind and helpful. The hotel was very clean and very quiet. The beds were too low IMHO.

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