Doubletree by Hilton Fort Myers at Bell Tower Shops

I was a bit surprised to see that the building is really dated and old. However, the lobby looked decent and the staff were friendly.

Room was beautiful. Everyone was really nice. Great shuttle service. A little glitch with the shuttle, the hotel desk clerk told us no shuttle available when we called at 8:55 PM for a return shuttle from the Barbara Mann performing arts center. The shuttle driver told us as long as we called before 9 PM that he would come back and get us. Once I told the desk clerk this, then she checked, and he was available. Also to take the shuttle to the performing arts center, we were at our location to pick up the shuttle when we were told to, we told the front desk clerk that we were waiting for the shuttle and she said she contacted him and was waiting for him to get back to her. I turned around, and he was standing across the lobby from her. I think this needs a little more coordination. Other than that, everything there was beautiful, the room was immaculate, and everyone loved the cookies.

The place was amazing! We will only use this hotel from now in.Perfection is the word!

Nothing.

The location is pretty good but the room walls are so thin that you can hear the people next door very easily and loudly

It was so bad I left the build within 30 minutes of arriving. My room smelled like chlorine and mold.

It pretty obvious