The Raphael Hotel, Autograph Collection

Parking can be hard. Best to valet. Other then that a wonderful place to stay

Pros: -Location: Across Ward Parkway from the center of the Plaza (Capital Grille). -Staff: Very friendly and quite accommodating. This is one of the best hotel staffs I’ve encountered! Everyone, and I mean, everyone, greeted you when they crossed your path. From the housekeeping staff, to doormen, to front desk people, to the maintenance man, and even the high school junior, who greeted me at the restaurant door and made conversation, as I waited on a to-go order. And if you needed something . . . anything—it was at your room in a jiffy. -You can self-park for $5 less than valet, per day, and the lot is right behind the hotel. It’s worth it to self park. -The building is old, but that is part of its charm. Elevators are small, but there are four of them, and the rooms themselves are well-kept and updated. -Room-darkening curtains make it extra dark at night—a plus for a good night’s sleep. Did I mention the staff? Extraordinary! Cons: One regret—in trying to save a buck, we got the smallest of the rooms, which is still more spacious than your average hotel room (it’s a small studio suite). The bathroom area was tight, though, and that was the main drawback. It’s a pretty penny to stay in this place, period, but if we could do it over again, we’d book the larger room.

I stayed at The Raphael during a trip to Kansas City, and it was exactly what I was hoping for. Traveling alone, I really appreciated how warm and welcoming the staff were — they went out of their way to make me feel comfortable and taken care of. The location is perfect, just steps from the Plaza, so I could walk everywhere without worrying about transportation. The hotel itself has such great character — historic charm with all the modern touches. My room was spotless, quiet, and incredibly comfortable, which made it easy to relax after exploring the city. This is the kind of place that makes solo travel feel special rather than lonely. I’ll definitely stay here again next time I’m in KC.

Staff was especially helpful.

I have stayed at this hotel before. It has the look and feel of a historic building. The staff have always been friendly and helpful. On Monday, I had dinner at the hotel restaurant. I ordered scallops(there were 4), broccolini and mashed potatoes. Three hours later I was violently throwing up in the bathroom(3x). In my entire life I only remember throwing up 3x so I don’t have a weak stomach. I am also 61 so have been around a while. I contacted the hotel the next day and they said they would have the restaurant manager contact me. It is now Thursday and no one followed up. Food poisoning is not pleasant and can be serious. The fact there was zero follow up is unacceptable.

Nice

The area and the fact that we were minutes from our daughter, were the only positives about this property.

They don’t have a back entrance; you park in a dimly lit garage and walk around the building. Our room smelled musty, like my Great Aunts home. My pillow cases had dots of blood on them and the staff asked if they could fix this by giving me member points. Seriously?