Le Mars Inn and Suites

Availability

The room smells like cat urine, the room felt like it has been shut up with a stuffy feeling, it appeared clean, but the smell made it very hard to sleep, the breakfast that was included in price was terrible, the drink machine was out of orange juice and just like water just poured out, there was sticky liquid all over the floor. We only stayed one nite.

There I no hot breakfast. Waffle machine had no supplies. There was only frozen butter for Bengals and dry bread. Went out for breakfast.

There was no desk manager present for over 2 hours to attend to check-in. A non English speaking house keeper was in attendance of the desk who couldn't do check ins. Reservation was lost and since we booked through a booking company there were no discounts allowed.

Large room, old and ofd smells. Hair found in bed before we got in, definitely there from pervious people. Didn't try the breakfast. Our original hotel had a pipe burst so this was better than sleeping in my car...

Very limited

More selections at breakfast

The room was hot, AC was not turned on and windows were open. The water had been shut off to the toilet. There were no bath towels in room when we arrived. The staff was pleasant and helped but room was unacceptable.

The facility was in disrepair. The bathroom had water stains on the ceiling where there was an apparent leak. The couch was dirty, as well as the bedding. There was a consistent sour smell to the building.

Absolutely horrible experience. Room was dirty when we checked in, looked as if only the bed was made and nothing else cleaned. Splatters on the floors and walls, broken furniture, 2 types of smoke smell clearly evident. Homeless individuals camped on the back sidewalk, hotel smelled extremely poor. We did not stay the night because it seemed so unsafe and uncleanly. Hotel refused a refund or any alternative solution. Multiple other customers at the front desk having the same issues when we went to the lobby.

Room was very clean....almost everything looked very new.

The outside looked old and a bit sketchy...but once I walked in I could see that the hotel was being updated and redone.

When booking we saw the reviews were poor, but it was the only available option, and we thought how bad can it really be?! We checked in (reluctantly) went to the back door of property for entry to access our room. There were homeless people with shopping carts, bbq grill, picnic table stationed right at that entry. The entire hotel reeked of marijuana. The locking mechanism on the back entrance was broken. We returned our key, and the key for our daughters room to the front desk to let them know we did not feel safe and we would not be staying. Asked for a refund and were refused. Also contacted Expedia and they refused to make it right as well. We unfortunately had no choice but to drive over 100 miles to find an alternative. Absolutely Atrocious Facility!