Azura Bermuda

The views are great

The food options were limited. I also think there were differences in check in between my friend and I. Some people get offered a welcome drink while others don’t. My water in my room wasn’t refilled. Or some toiletries.

The view. The water. The beach. The pool. Really unbelievable.

Pull-out couch in our suite was not comfortable. Ceiling fans in both rooms were dirty. Grass area in adjacent suite was not groomed. Small things but for the price of the stay they should not be overlooked.

not applicable

shame the room was overlooked when other customers where using the path to the beach

We stayed in room 411 and the view was remarkable. Private. Comfy bed (pull out couch just ok tho). Clean. Restaurant on site. Good food, local ingredients, but service is very slow. Nice pools, especially the ocean salt water pool. Good housekeeping service. Beach was lovely. There is an elevator that takes you closer to the beach which reduces steps. We were given a bottle of prosecco to celebrate birthdays which was appreciated.

Surprisingly, TVs did not have streaming services. Friendly but very slow service in restaurant. At this price point, there should be free unlimited bottled water and coffee (not just what is in the room). Pull out couch was just ok (not suitable for adult sleeping). At times, the salt water pool bar was unattended so no drink/food service was availalble which was inconvenient.

Friendly helpful staff. Beautiful beaches. Central location

I was very disappointed. I booked an ocean front room. It was an obstructed ocean view blocked by overgrown shrubbery and a very small balcony . When I moved to a new room on the second day it also had an obstructed view by a wall. None of these views were shown on the website or booking.com. It was definitely a bait and switch. The glass bathroom with no door on the toilet was also awkward. The room furniture was water damaged

Beautiful property and location. The staff was excellent!!

Limited room service. The lack of privacy in the bathroom.

Location. Staff. Near some good beaches.

This is more of a timeshare development than a hotel and is undergoing more development. As the main beach and ‘ocean’ pool were out of action it showed up the overall lack of public space and facilities for guests.

The staff were uniformly pleasant and helpful. Location excellent. Helping us get bus passes on our phones most appreciated. Dining was a pleasure though downstairs was a bit noisy - poolside was best.

There were hooks on the wall for pictures (room 109) but no pictures, which made the room look unfinished. The room heater didn't work and though it was fixed, it went wrong again the next day. As the weather was warm thereafter we were not unduly concerned. We re-used our towels each day as suggested, but there wasn't sufficient rail space. Wet towels had to be hung on top of wet towels. Suggest another rail be installed. Only serious criticism is that the thought the property was on a conventional beach where one could walk. There is really no beach, only sandy buttresses. Perhaps we didn't examine the description properly.