Best Western Plus Executive Suites

Was good place to stay, near the event venue, quiet, ez parking, nearby eating place

We liked the comfortable beds, the breakfast, and how it was convenient. There were close food options and it was close to the venue we were going to. Staff was helpful

It was convenient to travel where I needed to go

Back entrance blocked with cones & handicap spot erased, no ice machine for rear property, had to supply own batteries to make (2) TV remotes to work, Out of OJ in juice machine, door springs to strong for limited patrons... Understanding property being revitalized however current customers shouldn't have to suffer... NO staff spoke english except front desk, very discerning on many levels...

Yes, very helpful! Always greeting. Thank you!

Room was okay. Floor was dirty when we checked in, including a toenail. We requested the cleaning staff just go over the floors, but when we returned the debris was still there. Beds were fine and other than the dirty floor, the rest of the fixtures were adequate. Hotel is located off a really weird turn off the highway, so it’s not terribly convenient to drive to. Whole building is under construction and there’s a weird smell in the lobby. Hopefully everything looks better and cleaner after renovations.

Staff was friendly and helpful. Room was large and comfortable. Construction of converting hotel to another brand (?) made common areas a bit cluttered and dirty. Ice machine on our floor didn’t work, one elevator wouldn’t move to another floor so we had to walk to use one at the other end.

This hotel is being remodeled and it is not that great. The TV did not work and the outlet in the suite part of the room was falling off the wall

One evening I to went to buy a soda and I waited 10 minutes for a clerk. I called out several times. He finally comes out of the back room and his first comment "is the bell broken" as he grabs a bell sitting on the counter. No sign to indicate to ring the bell. Tell me how much it was takes my money and walks away. I was told when I checked that there would not be any room service unless I requested. I came back Thursday and my room had been cleaned. I left personal items out since I wasn't expecting any one. The body wash, shampoo and conditioner dispensers were empty and full of mold. I requested for a iron because the one in the room wasn't working. When I requested a replacement the first comment was "don't know if we have one available". Well they did have one however the problem wasn't the iron it was the outlet that wasn't working. The front desk clerks look like they don't enjoy their work or work environment

Room was clean. Overall quiet which was nice for a change. Nice staff. Will stay there again.