Hare & Hounds Newbury

The rooms are comfortable and well looked after. We didn’t have any hot water for the duration of our stay so couldn’t shower. It looked like someone had forgotten to switch on the boiler for the room in which were we staying. The staff tried hard to sort it out but were unable to before our departure. We also had to miss breakfast as it is not served until 8am on a Sunday and we had to leave at 7.30. I did mention our early check out when I booked but the later breakfast time was not highlighted. I have since emailed and requested a partial refund but 48 hours later and I am yet to receive a response. The response rate was unsurprisingly much quicker during the booking process. A disappointing stay.

Beautiful stay, rooms were just lovely. We were worried as it was right near the road but didn’t have any impact on our sleep. All the staff were so friendly and helpful, they make this place! Breakfast was spot on! We will definitely be back!

I make a point of stopping here if my flight I to LHR is getting in too late to get home. I actually don't do this as I like to visit different places however this superb hotel is just too good to miss! Staff are always super helpful, and pleasant. I was running late this time, and I as they were pleased I gad made it in time before the kitchen closed. Great food again, well cooked and well presented. Decent house red and attentive happy service both on reception and restaurant staff...thank you. Room cosy, warm, comfy with good facilities and a nice shower.

We had a truly fabulous experience at this hotel for a beautiful family Christmas. The staff were absolutely outstanding and made our stay an exceptional one! I particularly need to mention the amazing staff that made it such an exceptional experience by dedicating their Christmas to making sure the guests had a wonderful time. Summer’s kindness and support in the restaurant was really outstanding! Max the Deputy Manager and Kai in the restaurant were both truly fabulous too! We also had wonderful experiences from Kieron the Duty Manager and Toni, Jade & Charlotte in the restaurant. These wonderful people made our stay worth every penny, by always going above and beyond, to make this a lovely life-long memory! They all worked so hard and were polite, respectful, kind and happy to respond to any queries or issues. They each made our stay a very special one! The food was truly outstanding and of a really fabulous quality. The kitchen staff worked tirelessly behind the scenes all Christmas and delivered exceptional food every time. We were completely stuffed to the brim on every day of our stay! The high quality of the food and the beautiful presentation made our Christmas so easy going, so stress free and so positive! There were a few aspects of our stay that could definitely be improved. Although the rooms were clean, the carpets were very stained, the wallpaper peeling off, the toilet brush rusty. These definitely need updating. I was informed that the flooring is going to be updated, hopefully before our next stay, as it didn’t look great. I would have given a five star rating review, had these issues not been so obvious. However, none of this was the fault of the amazingly fabulous staff! I think the pricing could also be clearer, as there were very high service charges added to our final check out costs, that were unexpected, as we had paid in advance or on the day for everything we ate or drunk. Overall, it was a genuinely fabulous experience and we would definitely recommend this place to others and return ourselves, as soon as the flooring is updated in the carpeted rooms.

Came with two other couples, we stayed over, the rooms are lovely, the food and atmosphere too, big carpark Thanks to Max Tony Summer and Reka, such delightful staff

Good Morning to be polite with no malice neither offence for none intended!! Having come across the feedback page for this establishment and having read a number of feedbacks, I am very dismayed by the number of complimentary opinions! Our experience for one Sunday Lunch we had some weeks ago and so looking forward to it turned out to be just plain AWFUL! Having ordered One Roast Beef and One Roast Pork main meal for our lunch it turned out to be this! The plates were not HOT! when arriving at the table! The Beef and Pork came in slices which were carved cold by a slicer and warmed up, then the warm gravy for both of them was exactly the same! The Yorkshire Puddings were dire! burnt and tasting of being cooked in old fat and hard!! Apple sauce was out of a jar! The selection of vegetables was nothing to write home about and the Roast potatoes had no colour, soft and were tasteless! My apologies for our high critical stance and was very disappointed not to receive an apology from the management. I cannot see myself recommending the "Hare & Hounds" unless there was a dramatic change to the overall catering improvements and cleanliness! Noticing the serving staff at the time, their serving quality was as if it was just a job to do and hardly a smile on their faces. With Regards, Mr B. Griffiths.

We chose The Hare and Hounds because the location suited us all as a group of 4 couples from different places. On arrival we were pleasantly surprised at how lovely the whole place was fitted out. The decor was unique and quirky carrying through to the Hotel bedrooms, Restaurant area and even the Cloakrooms. We couldn’t fault the delightfully decorated bedroom, compact but with a boutique feel and was adequate for a 1 night stay. The area that sadly is a little underwhelming was some of the food we ordered. The Cheese Soufflé was lacking any cheese sauce and was dry and had collapsed obviously being left sitting on the Kitchen pass for too long before being served. The Scallops were very salty, the Burgers were overcooked and the Carrot Houmous whilst being a starter was barely a scrape of Houmous. The rest was fine. That said the service we received from checking in to the Hotel and the Table service was excellent with particular mention of Max and Summer who were very accommodating and professional and the Spanish waitress who unfortunately I did not get her name at Breakfast was charming. Overall we all had a very good time meeting up as a group and a very comfortable nights stay but think the Kitchen needs looking at..

Unfortunately, our 3 night stay was not as it should’ve been. We had BIG issues with the cleanliness of our bedroom and bathroom to the point we asked for a re clean. Unfortunately, that didn’t improve things and if it hadn’t been a busy December we’d have left for another hotel. While cleanliness was a big issue the major issue for us was a total lack of understanding from the waiting and kitchen staff for a coeliac guest. We’d said ahead of time that my daughter would be joining us for dinner, informing she was coeliac, and we reiterated to the server yet when the menus arrived there were no indicators of what would be safe for her to eat. Indicators for vegetarian but nothing for GF. My daughter had to then ask the waiter for info on several dishes, as to what would be safe. It was a really busy evening in both the bar and in the restaurant and it was quite clear he didn’t have the time to do this so he came back with an A4 folder full of paperwork describing symbols which would have taken a professional chef quite some time to read! Being a vegetarian or a vegan is a choice but being coeliac is not and we were disappointed there was no effort made to ensure a safe and enjoyable dining experience. My daughter was due to join us for breakfast on our last morning and this was cancelled as we felt it better we ate elsewhere. After our dining experience my daughter also cancelled her works Christmas lunch here. I should mention, a year ago I actually gave my daughter a dining voucher for here and her and her partner had a really enjoyable meal so I’m not sure what has happened since then and now. While others have had good stays, and enjoyable meals, our experience means we definitely won’t return despite the manager offering us a generous discount if we were ever to return. I personally would have preferred a small refund on our credit card as we definitely did not get what we had paid for.

We stayed here over a long weekend with a large group, including children, and had an excellent experience. The staff were outstanding! Max, in particular, went above and beyond to make sure everyone was well taken care of. The level of service was exceptional. The rooms were comfortable and spacious and well maintained, and the food was excellent. We would absolutely stay here again and highly recommend it to others.

Trying to find a date to get the whole family together is always pretty hard, and a pub that works for everyone. We were all so impressed with our first time at Hare & Hounds. We will also be coming again. We’re a large family group – kids, grown ups, and a mix of dietary requirements – and everything was handled brilliantly. There were plenty of gluten-free and vegetarian options, so all of us could happily enjoy our meals. The bourginion, pie and mushroom risotto were our top reviews but all the food was delicious. Desserts were lush – definitely worth saving space for! The profiteroles a cheesecake were delicious. A special shout out to Max, who went above and beyond to make us feel welcome. He even made a non-fizzy soft drink and kindly softened the garlic bread for my step-daughter, who was a little sore from a dentist trip. Small touches like that make such a difference and really stood out. Would absolutely recommend for groups, families, and anyone with dietary needs – we’ll be back!