Sidney James Mountain Lodge

It was conveniently located to the Gatligburg strip and the room was really clean.

Staff was friendly. Good location. Unfortunately there was a water leak in the room which caused bad air quality. Maintenance was good and came within a few minutes but it still smelled like mildew and a high amount of moisture for the remaining of the stay. But more importantly, the parking is pretty bad. Not enough spots to park on the property. We got lucky 2 of the nights with finally finding a spot but our second night I had to sit in my vehicle and drive for over half an hour trying to look for a spot once someone left.

I liked the indoor pool and hot tub. I love how peaceful and relaxing it is there. This is my all-time favorite hotel to stay at in Gatlinburg that is why any time I get to go to Gatlinburg I always stay at this hotel. The staff is always friendly and helpful.

We like the location and the staff was very friendly.

Best hotel around!

This will be my number one spot to come back to every time I come to Tennessee. The staff is great the stay was great, the restaurant is out of this world it is a little pricey but it is well well worth it the food is absolutely amazing, really you wouldn't even have to go outside the hotel if you didn't want to you could just relax and stay there all day without having to do anything. It was an amazing time thank you to all the folks down there you guys are amazing keep up the good work

This place is always amazing, me and my fiancé have stayed here now 3 times. We go every year around our anniversary. The staff is great, very kind and provide a lot of information about the hotel but also activities in Gatlinburg. The outdoor and indoor pool is great and convenient if a lot of guest or to cold outside, the hot tub is amazing as well. Also not far to work to some of the attractions in town! Perfect place and kinda feels magical!

Hot tub was busy with kids all three times we went down there. The jucuzzi tub in the room was not clean enough to use. We found the shower dirty on the base and the toilet was not clean. Air vent in bathroom needed cleaned. Room was good size. Furniture and carpet were dated and worn. I thought it was loud between noise outside and air condition unit cycling on and off loudly.

Was good. Close the main Avenue

Absolutely loved the place, we got the king suite with jacuzzi tub and it was stunning very spacious and clean