Marriott St. Louis Grand

The Starbucks in the lobby

The staff was highly rude and when I asked for the possibility of a late checkout I was immediately told no and that the people coming in tonight were a higher commitment. I asked for a reason and the same response given again like I didnt understand her the first time. Just very cold and unfriendly. My $750 for two nights no longer mattered because more $$$ was walking in through the doors later. The store downstairs closes far too early and I was not able to grab some water for my room. The service at the bar was slow. Overall the staff made the hotel experience horrible. I was shocked that not an extra hour could be allowed and the attitude that followed throughout the whole conversation.

Location

Everyone needed more help getting out of parking deck, very confusing what to do.

Updated and clean. Great location.

No complaints.

The beds were very comfy, and there was lots of room in the room. I enjoyed the amenities that the hotel offered, like the gym and bar.The bathrooms were huge. And i enjoyed the tv having so many options to watch.

The view we had was just the building. I really wish it had a view of the city. I also wish that there was a continental breakfast. I feel for the price that was paid they should offer a free breakfast especially on the weekends.

The close proximity to Busch Stadium.

The sheets on the king size bed didn’t fit well and they kept slipping off around our heads. Plus the breakfast bar was way too expensive!