Sleep Inn & Suites Allendale

My daughter goes to school at GVSU and I have stayed several times at Sleep Inn. Generally it’s in good conditions, but this particular time our sleep was interrupted several times during the night because the AC unit would make a loud noise when cycling on.

The property was clean and had good accommodations. The breakfast was good and the rooms had both a microwave and refrigerator.

Third time staying here. Everything always goes well.

Toilet wouldn’t flush, sink immediately filled with water, everytime a/c kicked on it made a loud buzzer noise, and the dead bolt was broken and I could bolt the door.

Price was amazing, breakfast was really good, location was perfect.

Room smelled odd.

The price charged at hotel was different than what was shown on hotels.com Desk clerk asked if we would like to charge room with a different credit card than what was booked with, which we did, but a pending charge was listed on both credit cards and then ultimately charged to the incorrect card. Room was just okay

Great staff and great place felt safe.

It was an okay stay for as cheap as it was, but there were a lot of things that weren't great. We got 2 rooms for a family trip. The Tv in the room didn't have any working channels and the phone didn't work either and i didn't feel like walking all the way downstairs to tell them so i just told the guy at the front desk when we checked out. He didn't seem to care. The handle in the toilet was upside down which made it a little tougher to flush. My inlaws had s room nexy to us and had to switch because the ac didn't work and the phone in theirs didn't either. We picked this one because of the rating on hotel.com which gave it a very good 8.4 score... more like 5 if you ask me. Would have been better to have paid a little more and went somewhere better.