The Ritz-Carlton Georgetown, Washington, D.C.

I like the check-in experience, the valet parking service, the coffee station in the mornings, and the lobby. I didn't like that I had to check out one day earlier because my flight was going to be canceled due to weather conditions. The hotel management wasn't able to reimburse me for that night due to booking and prepaying through Expedia.

Great hotel. Louise at lthe front desk is the best!

Everyone was very polite

For a Ritz property (I have stayed at others), this was an underwhelming stay. The room did not have pillows and towels when we first checked in, it was rectified. The decor and feeling was average. The gym was very small and limited. We tried to get a cup of coffee at 10pm, and they said the coffee was brewed at 2pm and that was all we could get. The doorman did not open the door once for us, he was on his phone. Some things mentioned are small and trivial, but for a Ritz property, I expect better service and facilities. The location was great and central though in Georgetown. I am not sure if I would stay at this property again.

Liked everything but the lobby and elevator floors were separated. Confusing

It is not acceptable to pay $55.- for overnight parking after spending $800.- a night on a room

I liked the room suite size I didn’t like the lack of dining options although existing dining/bar did a very good job

Great location near Washington Harbor, quite, and not too far to the attraction places, including restaurants. The restaurant inside hotel has very limited option for dinner with a very high price. All staffs are friendly, professional and helpful. I will stay here again, but not dining in.

The area

We booked a king suite for a 36th anniversary get-away but were given a complimentary upgrade to a premier corner suite (thank you!) which was enormous and very nice. Not really a criticism but the sitting room was so big it seemed slightly under-furnished. The location near the waterfront park and M Street is excellent; lots of places within walking distance. Coffee in the lobby was excellent and service was excellent. The doormen, parking valets, housekeeping and front desk staff were all friendly and helpful. Valet parking was free through Hotels.com but showed up on the bill; they removed it immediately when I brought it to their attention. The restaurant looked lovely but we didn't try it because it seemed expensive and there are so many interesting dining options in the area. Would definitely stay here again.