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8.2 / 10 Guest Rating

Best Western Melbourne City

16 Spencer Street, Melbourne, au

Best Western Melbourne City - main view

About the Property

Rooftop Sundeck for Stunning Views

Convenient Location in Melbourne CBD

Modern Rooms with Essential Amenities

Experience the best of Melbourne at Best Western Melbourne City. Enjoy breathtaking views from our rooftop sundeck, explore the city with ease from our conveniently located hotel, and relax in our modern rooms equipped with everything you need. Don't miss out on a memorable stay - book now at Best Western Melbourne City.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. We consider more than 5 bookings as a group booking and the first night accommodations cost is payable at the time of booking. Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Shoebox Double Room - Photo 1
Shoebox Double Room - Photo 2
Shoebox Double Room - Photo 3
Shoebox Double Room - Photo 4
Shoebox Double Room - Photo 5
Shoebox Double Room - Photo 6
1/6

Shoebox Double Room

Features a compact private bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels.

11 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Shoebox Double Room

Non-refundable
Room Only
20% OFF$108.52

$86.82

Includes taxes & fees
Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
Standard Twin Room - Photo 5
Standard Twin Room - Photo 6
1/6

Standard Twin Room

Features a compact private bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels. The room caters for a maximum of 2 adults and a maximum of 1 child, but cannot exceed 2 guests in total (see Hotel Policies).

13 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Twin Room

Non-refundable
Room Only
20% OFF$85.66

$68.53

Includes taxes & fees
Standard Trio Room - Photo 1
Standard Trio Room - Photo 2
Standard Trio Room - Photo 3
Standard Trio Room - Photo 4
Standard Trio Room - Photo 5
1/5

Standard Trio Room

Features a compact private bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels. Rates shown are for 2 people. The room caters for a maximum of 3 adults and a maximum of 1 child but cannot exceed 3 guests in total (see Hotel Policies).

22 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
3 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Trio Room

Non-refundable
Room Only
20% OFF$114.43

$91.54

Includes taxes & fees
Courtyard Room  - Photo 1
Courtyard Room  - Photo 2
Courtyard Room  - Photo 3
Courtyard Room  - Photo 4
Courtyard Room  - Photo 5
1/5

Courtyard Room

This double room features air conditioning.

15 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Courtyard Room

Non-refundable
Room Only
20% OFF$101.41

$81.13

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

Please note, that this room type is not pet-friendly.

17 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$101.41

$81.13

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 1
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 2
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 3
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 4
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 5
1/5

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

1 Queen BedIndividually decorated roomInternet - Free WiFi Entertainment - 32-inch plasma TV with satellite channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Desk, iron/ironing board, and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - Energy-saving switchesNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room 1 Queen Bed Non Smoking Courtyard Area

Non-refundable
Room Only
20% OFF$128.55

$102.84

Includes taxes & fees

Guest Reviews

8.2
Excellent5519 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.0
Amenities8.1
Value for Money7.5
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

W
waimyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 24, 2026

"Excellent"

8.0

Service is good

Clean

Helpful?
W
waimyMY
Verified booking
extended_group
Standard Room
Stayed in Jun 24, 2026

"Excellent"

8.0
Helpful?
S
SushilauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 24, 2026

"Comfortable"

8.0

Central Location, clean room.

Bathroom could have been bigger

Helpful?
C
CAROLEauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 24, 2026

"Exceptional"

9.0
Helpful?
E
Eulalia AmparogbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Great location and value for money."

8.0

The location was great and the room was very good. It is true that it was very quiet, as I wanted!

Because there was no window directly to outside, it it could get a little hot.

Helpful?
J
JasonauAU
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Excellent"

8.0
Helpful?
G
GemmaphPH
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Good but it could be better if our concerns are addressed."

7.0

location, bed and pillows are comfortable, provided individually packed toiletries, staff are courteous

requested room clean up everyday but the floor was dirty, need to improve the quality of cleaning the room and toilet, the refrigerator has a buzzing sound, very disturbing while sleeping, door to the shower is so narrow

Helpful?
P
PHILauAU
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Good"

6.0
Helpful?
P
PaulauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Excellent"

8.0
Helpful?
S
SophieauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Location, location, location."

9.0

The location was amazing.

The door to the shower was tiny.

Helpful?