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8.2 / 10 Guest Rating

Best Western Melbourne City

16 Spencer Street, Melbourne, au

Best Western Melbourne City - main view

About the Property

Rooftop Sundeck for Stunning Views

Convenient Location in Melbourne CBD

Modern Rooms with Essential Amenities

Experience the best of Melbourne at Best Western Melbourne City. Enjoy breathtaking views from our rooftop sundeck, explore the city with ease from our conveniently located hotel, and relax in our modern rooms equipped with everything you need. Don't miss out on a memorable stay - book now at Best Western Melbourne City.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. We consider more than 5 bookings as a group booking and the first night accommodations cost is payable at the time of booking. Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
Standard Twin Room - Photo 5
Standard Twin Room - Photo 6
1/6

Standard Twin Room

Features a compact private bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels. The room caters for a maximum of 2 adults and a maximum of 1 child, but cannot exceed 2 guests in total (see Hotel Policies).

13 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Twin

Non-refundable
Room Only
20% OFF$95.1

$76.08

Includes taxes & fees
Courtyard Room  - Photo 1
Courtyard Room  - Photo 2
Courtyard Room  - Photo 3
Courtyard Room  - Photo 4
Courtyard Room  - Photo 5
1/5

Courtyard Room

This double room features air conditioning.

15 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Courtyard Room

Non-refundable
Room Only
20% OFF$116.39

$93.11

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

Please note, that this room type is not pet-friendly.

17 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King

Non-refundable
Room Only
20% OFF$112.58

$90.06

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 1
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 2
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 3
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 4
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 5
1/5

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

1 Queen BedIndividually decorated roomInternet - Free WiFi Entertainment - 32-inch plasma TV with satellite channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Desk, iron/ironing board, and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - Energy-saving switchesNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Single Beds

Non-refundable
Room Only
20% OFF$102.43

$81.94

Includes taxes & fees

Guest Reviews

8.2
Excellent5544 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.0
Amenities8.1
Value for Money7.5
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

A
AldaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Quiet comfortable room for city break."

10.0

Convenient

Nil

Helpful?
H
HarleyauAU
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Good"

6.0
Helpful?
H
HayleyauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0

Very clean. Very good price considering the location

Small room

Helpful?
J
JustinauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent value for money. Very friendly and polite staff."

8.0

Value for money. Location close to bus station and trains.

Just a minor maintenance comment: the bathroom sliding door kept closing on its own - needs to have a latch.

Helpful?
S
ShaunauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Very Good"

7.0
Helpful?
J
JanetteauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
E
Eva LorraineauAU
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"This hotel wasn’t what we expected, it was fantastic for the price"

10.0

Great location, fantastic accommodation and excellent restaurant

Bathroom was a little small

Helpful?
H
HelenauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
J
JennyauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Friendly, convenient and I'll be back."

9.0

I arrived early to store my bags and the staff checked me into the room immediately which was a lovely surprise. The staff were very friendly and helpful. There are no split levels with stairs to drag suitcases up and down as with some other hotels in this area, the rooms were simple but very clean and had everything I needed. It is a short walk to Southern Cross station and easy access to trams, trains and city attractions. The bar at the front is very cosy and a nice addition.

Helpful?
T
TessauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Basic, clean, efficient"

8.0

Staff were extremely efficient - greatly appreciated! A great basic room

Building was a bit of a maze. Bed was firm.

Helpful?