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8.2 / 10 Guest Rating

Best Western Melbourne City

16 Spencer Street, Melbourne, au

Best Western Melbourne City - main view

About the Property

Rooftop Sundeck for Stunning Views

Convenient Location in Melbourne CBD

Modern Rooms with Essential Amenities

Experience the best of Melbourne at Best Western Melbourne City. Enjoy breathtaking views from our rooftop sundeck, explore the city with ease from our conveniently located hotel, and relax in our modern rooms equipped with everything you need. Don't miss out on a memorable stay - book now at Best Western Melbourne City.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. We consider more than 5 bookings as a group booking and the first night accommodations cost is payable at the time of booking. Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
Standard Twin Room - Photo 5
Standard Twin Room - Photo 6
1/6

Standard Twin Room

Features a compact private bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels. The room caters for a maximum of 2 adults and a maximum of 1 child, but cannot exceed 2 guests in total (see Hotel Policies).

13 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Twin Room

Non-refundable
Room Only
20% OFF$126.54

$101.23

Includes taxes & fees
Courtyard Room  - Photo 1
Courtyard Room  - Photo 2
Courtyard Room  - Photo 3
Courtyard Room  - Photo 4
Courtyard Room  - Photo 5
1/5

Courtyard Room

This double room features air conditioning.

15 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Courtyard Room

Non-refundable
Room Only
20% OFF$142.61

$114.09

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

Please note, that this room type is not pet-friendly.

17 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$142.61

$114.09

Includes taxes & fees
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 1
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 2
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 3
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 4
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area - Photo 5
1/5

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

1 Queen BedIndividually decorated roomInternet - Free WiFi Entertainment - 32-inch plasma TV with satellite channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Desk, iron/ironing board, and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingEco-friendly - Energy-saving switchesNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Single Beds

Non-refundable
Room Only
20% OFF$150.56

$120.45

Includes taxes & fees

Guest Reviews

8.2
Excellent5544 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.0
Amenities8.1
Value for Money7.5
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

V
VictorauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
I
IanauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
K
KerrynzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Good"

1.0

Price and if you are not travelling alone then this hotel is fine.

There were people right outside the main entrance to the hotel drinking and smoking and the person I booked for did not feel safe walking past them all the time.

Helpful?
K
KellyauAU
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Very nice staff. Great position. Close to public transport"

10.0

Nice and clean everything we needed

Nothing

Helpful?
R
RebeccaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Very Good"

7.0
Helpful?
B
BernadetteauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0
Helpful?
S
ShobiauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0
Helpful?
T
TerinzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0

Staff and cleanliness

Convenient

Helpful?
A
AngelaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Great location for an overnight stay"

10.0

The location was perfect as we were going to the Convention Centre. Easy walk to and from the Skybus terminal, Casino, Convention Centre and South Wharf DFO. There is also a tram stop right there.

It is small, not much room to move in the room and bathroom. But very clean and tidy.

Helpful?
E
EmmaauAU
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Walking location not comfy sleep"

6.0

Great location very friendly staff

The beds were very uncomfortable and the pillows were really bad they need to be thrown out

Helpful?