Quality Inn & Suites Raleigh Durham Airport

My opinion no one should stay at quality inn and suites 1001 aerial center pkwy morrisville nc as a titanium member with.choice hotels I've stayed at numerous locations and this is by far the worst 8 days latter I still do not have my deposit I've called the past 2 days and have been given different times by the same person 1st day 3 to 5 days 2nd day 5 to 7 days I assume they are floating everyone's money also front desk employee tried to enter my room at 930ish pm no knock no identification thankfully I had night lash on otherwise who knows what could of happened I know I will never stay there again they give choice hotels a horrible image

Location is great. We had trouble with the room keys because the door didn’t work well. The dead bolt didn’t work and you couldn’t get the door open. The toilet wouldn’t flush very well. A staff member was able to get it to flush, but not well. We had to change rooms early in the morning because of it. The staff were very helpful and pleasant. No complaints, but we will try another place next time.

I think the building could use some updating. Some of the fixtures are old and the doors to the rooms did not give me any peace of mind. I know things happen such as toilets clog and the like, but it seemed to me that the maintenance was just enough to get something to function and not to make sure it worked properly.

Nothing

Service Dirty They do not clean rooms..tou havr to tell them and they don't tell you that up front They didnt clean my room? Provide trastowels or dump the trash. They jad everyone's trash line d up down the halls i set my trash out there too...they left my trash in the hall because I didnt request a room clean. Who does that? Everything was masty looking and I itched the whole tome I took the sheets off my bed and pot in floor with dirty towels and request a room clean. They put the same sheets back on the bed. Gross. I could go on.

Location, price.

Room supplies (coffee, towels) were replaced once in 3 days.

The bedrooms were decent size. Overall cleanliness was good in both rooms booked. The TV had a great variety of channels.

Parking at the hotel was small. There was a truck with a very recent busted out window. The hot water didn’t get very hot. Breakfast could have been better with some eggs, and breakfast meat to eat with the waffles.

Offensive staff lacked courtesy and customer appreciation. No extra miles, a 1 waffle breakfast and confrontational employees made it uncomfortable. Plus threats when a clear need of help was present

The Location is great, super close to the airport and right off of I-40.

The overall aesthetics were a let down. Place is in major need of an interior refresh/remodel. Just seemed very old and grim. The individual(s) that checked me in, ( while they weren’t rude, they certainly weren’t friendly) gave off the vibes that they just really didn’t want to be there which also didn’t help with the aesthetics. Also The elevator was out of order which means walking up & down to get to the room.