Hyatt Place Keystone - Dillon

The proximity to the ski school and lift was excellent! The staff at front desk was helpful and pleasant. Big breakfast room. We were able to use it for take our dinner one night for our 19 ppl contingent.

Breakfast menu was repetitive. Scrambled eggs and Canadian bacon was all they served every day on the hot things. The fireplace was never on and no one seemed to be able to remedy that. We always had to get our own coffee packets and creamer for the room. I don't believe there was any food available other than breakfast even though it is advertised as a place to get food for dinner. Sometimes the bar was not staffed until 10 as advertised.

Emplacement - Chambre spacieuse

Petit déjeuner insuffisant - Chambre bruyante = bruit de ventilation permanent

Breakfast was awful

Food was cold, Lady didn't speak English at all.

Brilliant location, very short walk to one of the ski lifts. Some of the staff were kind.

Two out of three of the hot tubs weren’t hot on two of the nights we were there. The biggest issue though - the entire hotel lost all access to plumbing and water, so no bathrooms were useable. I understand that this happens, but there was no back up plan or suggestion for what guests should do, where they could use bathrooms, etc. There was no offer of compensation until we spoke to numerous people, but they did ultimately offer to refund the entire night’s stay, which was great.

Property was nice and clean, room super spacious and the staff were extremely accomodating with a late check out so my Bub could nap.

Everything! It was located by the interstate which made leaving a breeze! Amazing breakfast and parking accommodations. Room was clean and WiFi easy to connect to. Beautiful natural lighting. Really cool water dispenser as well amazing for ski trippers!

I couldn’t stay longer!

Breakfast options

The location was convenient and provided great mountain views. The hotel was clean and the common areas were nice.

DISREPAIR! Seemed that everything was broken or not working properly. The in room A/C was so loud that you could not carry on a conversation much less sleep with it on. Speaking with other guests it seems that this was an issue elsewhere within the hotel. Even after summoning maintenance to address the issue, no improvement as the old and worn out A/C units could not keep up. Daytime room temperature was 79 degrees. One of two hot tubs was broken as well as one of two elevators which made for long waits to come or go to the room. Complimentary Breakfast was a joke. Everything was stone-cold and clearly outside of food safety guidelines. Staff, although friendly seemed indifferent to any of the issues brought to their attention.