Hampton Inn Cleveland-Westlake

Very clean, updated. Awesome staff. Close to so much. Easy on and off the highway.

Clean, and nice

The windows don't open. I like fresh air at night.

Pillows were a joke, tiny thin ridiculous pillows. When asking the front desk for an extra pillow, they said they did not have any. Back security door was broken, anyone could access. Door made a terrible scraping sound when opening. TV kept going in and out and saying no signal. Entry way light in the room would strobe when turning on so you could not use unless you could stand the strobing. Milk container at the breakfast bar was always empty. Picture of the beach used as advertising was 10 miles away. This hotel needs some serious maintenance.

The first room we were given had a strong smell lime dog or cat urine. The front desk person told us she had one room left she could switch us to, which she did. While the second room did not smell it was far from good. The comforter had a stain that looked like blood on it, the carpet was old and worn, the paint was peeling in the bathroom, and generally the room was in need of updating or at least refreshing. I have stayed in various Hampton Inns and have always been very satisfied. I was very disappointed.

Great spot! In a quiet area but walkable to great shopping and restaurants. Friendly staff. Good breakfast. We would stay here again for sure.

Great place to stay when visiting Cleveland. Easy to get in and out. Safe place with some basic food options around. The only complaint was a loud window AC unit. Otherwise it was great.

Quite

The proximity to highway and places to eat

Shower drainage was not sufficient. During shower, the water did not drain as quickly as necessary.