Ramada by Wyndham Austin South

La literie confortable, le restaurant/bar à côté de l’hôtel

Where is my deposit

Easy check-in and Check-out

Location

We stayed at Ramada by Wyndham Austin South from April 25–30, 2026, and unfortunately had a very unpleasant experience. At around 1:00 AM, we were woken up by a cockroach crawling on my cousin’s arm in bed. This was shocking and completely unacceptable. We immediately went to reception and were moved to another room. The second room had visible moisture damage on the walls, and we did not feel comfortable staying there. At this point, it was already around 2:00 AM, and we had to go back to reception yet again to request another room. Being forced to change rooms multiple times in the middle of the night severely disrupted our sleep. During this process, we also noticed that several of the rooms we were shown were clearly not properly cleaned. We found used nicotine pouches near the beds and bedding that appeared visibly dirty. In the room we finally ended up in, we even found another insect in the bathroom the next morning. At that point, we no longer felt comfortable or safe staying at the hotel. While one of the receptionists (Viktor) was kind and helpful, this does not make up for the overall lack of cleanliness and poor handling of the situation. We were offered a 50% refund for one night, which we already felt was insufficient given the severity of the issues. However, at the time of writing this review, we still have not received any compensation. Overall, this experience was far below expectations and significantly impacted both our nights and days during the stay. I would not recommend staying here.

The restaurant next door and convenience of location

Heavy smell- outdated rooms- gross rr