Residence Inn Sacramento Folsom

Stayed for 3 days 4/10-13. In a 2 room suite, which had 3 TV’s total, with only 1 of the remotes actually working. Brought to lobby & said they couldn’t do anything because the back cover is screwed on and we’d have to call for maintenance the following morning. Called following morning & they said they’d notify maintenance. Maintenance never came. Called again in afternoon & front desk said all they could do was “see if we can find another remote for you” and would call back if they found one. Never called back. Following morning I inquired again at front desk and was told “let me look around down here to find an extra one”. Never got a response. Later, realized ice maker wasn’t making ice. Called front desk, they sent maintenance and maintenance guy took 2 minutes looking at ice maker and said “it’s broken”. So no ice either.

This is really an extended stay accomodation.

The room was much larger than I expected. I loved the separation of the kitchen. I also liked how we could open the windows. We could also turn the tv a little to watch from the couch or the bed.

Great area lot of places to walk to.

Everything has been great. Except we booked the 2 bedroom room with fireplace and there’s no fireplace. Front desk check in was very nice. Overall a great stay.

Nice room.

Very high pet fee $100. Large groups of teenagers were booked for the same time. It was impossible to get the complimentary breakfast as the dining area was packed and there was a long line for food.

We love this hotel! Only one complaint, the stinky bushes outside the main entrance. It's absolutely disgusting! Luckily they are just along the one walkway.

Check in was easy, room was great, but the pillows were horrendous!!! Glad we only had to sleep on them for one night.