Residence Inn Sacramento Folsom

I had surgery so I stayed there for about eight days and previously two weeks before that. I stayed there to see if it was somewhere I wanted to stay and it definitely the two bedroom suite is exactly what I wanted. Absolutely love this hotel. I own one myself so I’m very impressed.

Great

Great place to stay!

Excellent Service!!

Our stay at the Residence Inn by Marriott Folsom Sacramento was beyond great. We were welcomed by Sam at the front desk with warmth and professionalism, the staff were courteous, the facility was clean, and the overall complex was welcoming. This will now be our go-to place to stay whenever we are in the area.

We had plan to used the sofa bed but it was so dirty we couldn’t used it. It seems that housekeeping don’t check the status of the sofa bed since is hiding you can’t see it. Surprise! It had orange stains. Junk!

This hotel is one of the best I have ever stayed in. I had a king size suite with a kitchenette at a great price. I looked forward to staying here everynight, had a a great sleep. Loads of room for getting ready in the bathroom. Breakfast was great. I need to come back!

⭐ 1-Star Review — Lost Item Never Returned & Staff Lied About Room Service Stayed at the Residence Inn by Marriott and had a really disappointing experience. My wife accidentally left her Stanley cup in the room. We realized soon after checkout and called right away. Instead of helping, the front desk gave us excuse after excuse — claiming the staff was “too short-staffed” to turn things in. That’s not a valid reason for missing items. It felt like it was taken, not forgotten. The woman at the front desk refused to check the nearby employee area, even though it’s right next to the room we stayed in. No effort, no customer service. Even during our stay, the staff was dishonest. They marked our room as “cleaned,” but it definitely wasn’t. We had to personally walk down to get fresh towels, coffee, and basic items — nothing was restocked. That’s a problem when you’re paying for a room that’s supposed to be maintained. We expected better from a Marriott property, but this place lacks accountability and honesty. If you leave something behind here, don’t expect it back — and don’t expect anyone to care either.