The Waterside Inn

The location is close to the sea shore. There are many restaurants around (with diverse price ranges) and it's close enough from the touristic places of Toronto.

There is no service available (breakfast, etc.). The housekeeping was unacceptable : - we were 4, had 2 towels in the room, asked for 2 more, got 3 towels total the next day. - our little one had a "nightly accident" - we asked the bed sheets to be changed : not only was it not done, when we mentioned it to the desk we were given sheets and were required to change them ourselves. - there are coffee cups, unfortunately they were not replaced the second day - when we came back from our visit, the door was open (had not been closed by the staff) - when we had to leave we mentioned all of this to the desk director. She promised to talk to the housekeeping company, to her management for compensation and contact us back. One month later, we still have no news.

Confortable bed

I booked one room through Booking.com, but due to an error, the reservation was sent to the hotel as two rooms. I would never have booked two rooms just for my husband and me. The hotel refused to refund the extra room or allow us to use it on another date. Booking.com also failed to respond to my complaint. Overall, it was a very disappointing experience. The hotel manager was rude and unwilling to communicate.

The scheme the hotel uses of charging for parking only when customers use booking.com we find very deceptive and unacceptable. We have stayed here many years without paying for parking. When booking.com website shows the final total price, it is not true.

Two bedroom apartment with kitchen living room is quiet

The location is excellent. You can catch the go train at Port credit station. only a five minute walk There are so many restaurants around there as well

I stayed at this hotel a number of times one night I came back with my nephew and was ambushed with a party what was held there full of Chinese because I made a compliment to a lady they were going to absolutely kill us we had to hide in reception in the office it was very frightening I receive no refund or apology disgusting very very frightened

Central

Clean, convenient and comfortable

All good

Nice views

Fitness room had broken equipment. I informed the front desk but nothing was done