Odyssey of South Beach Apart Hotel

Horrible experience had to wait until a housekeeper came to the hotel the next day just to get wash rags,towels toilet paper because they have no front desk person witch is not convenient at all for the first day we had no hot water had to wait the next day for housekeeping to come fix it no microwave in the room the bed is so uncomfortable not worth the money at all.

Nice for a quick trip. Room was small. Outside the window they were doing construction. And the fire alarm went off once. Its nice for a quick trip

Looks nothing like the pictures

The room was fairly small for two people and I was not aware that there wouldn’t be a staff present at all times. I did not like that the primary way to communicate with someone was via text. If I knew this beforehand, I don’t think I would have stood here. The hotel is in a good area but there is no parking which makes renting a car very difficult, however, there was a parking lot a couple minutes away which made it a bit more convenient. I wouldn’t recommend renting a car if you’ll be in this area. The room does need upgrading specially the bed and lamps/outlets. Most hotels have usb charging outlets but this room did not. They did have a vending machine which was a great amenity.

The rate during spring break was good. The hotel has a great location and room was small but clean. The problem is there is no surveillance at night and the kids on spring break behaved horribly. Fire alarm went off at 1am, kids talking loudly in the lobby, hallway and room up until 3:30am. The hotel needs to have someone physically there to control this at least during spring break time.

When I booked the room, the pictures showed the TV being in the living room and not bedroom. The mattress covers had stains on them. The sink is poorly designed for water flow. Our fridge was barely working. The room was not properly cleaned. Towel service for a beach side hotel once every 3 days was disappointing. The lobby carpet was disgusting. Our room walls were so thin, I'm positive I heard some domestic disturbance next door.

This place was so disappointing, I was embarrassed honestly, it was like a hostel or run down motel. Do not stay here, we found hair all over the bed, some sticky substance on the floors, the fridge/shelf area looked like it was rotting, there was some weird bug on the window, orange/red stains on the covers… overall DISGUSTING. And the fact that they charge the amount they do with the misguiding photos is literally fraudulent, I contacted them and they ignored my message and just continued on with other messages. Worst “hotel” experience I’ve ever had.

Great, friendly service, super easy fast check in and fantastic location

The room was clean but needs some updates. The bed was not comfortable, the room itself was very small. The location was very good.

HORRIBLE CUSTOMER SERVICE, PICTURES DONT REFLEC T THE REALITY