Drury Inn & Suites Albuquerque North

We love Drury

We recently stayed at the Drury Inn & Suites Albuquerque North and overall the hotel itself is very nice. The staff members we interacted with were friendly, professional, and genuinely tried to help whenever they could. The complimentary breakfast and evening dinner/snacks were honestly some of the better hotel food offerings we’ve had, and that part of the stay was a big positive for us. However, there was one major issue that seriously impacted our stay. We stayed on the second floor, and unfortunately our room had a noticeable flea and tick problem. My girlfriend Lydia and I are huge dog lovers and completely understand that the hotel allows larger dog breeds, which normally would not bother us at all. But it seemed like the rooms may not be getting the deep-level pest treatment or preventative maintenance needed when pets frequently stay there. We informed staff, but the hotel was fully booked and they were unable to move us to another room. I do want to say that I truly believe the housekeeping staff is doing the best they can with the resources and time they are given. This did not feel like a housekeeping issue as much as it felt like a management or ownership issue involving pest control, staffing, or workload expectations. The employees themselves were kind and professional throughout the experience. I’m leaving this review because I think this hotel has the potential to be excellent if management takes the pest issue more seriously and invests more into preventative treatment and support for the staff. Aside from that issue, the property, food, and customer service were all very good.

the location is great. The rooms and atmosphere met my expectations. Cleanliness was top notch, and the noise level in rooms was also great. The value is good, but a little more than I expected. Great breakfast and wonderful Happy Hour. The hotel service and staff were friendly and professional.

BEST IN CLASS Writing a review for the Drury Inn & Suites is incredibly easy because there honestly isn’t one negative thing I can say about our stay. Everything about the experience was outstanding! The breakfast is more like going to iHop than a typical hotel breakfast, and the daily “Kickback” in the late afternoon and early evening offers complimentary food and drinks for guests every single day. Both the breakfast and evening food were excellent. They also have a restaurant on-site that stays open until 11:00 PM each night. The hotel features a very nice laundry room if you need to do wash during your stay, along with a workout area and pool. The rooms are extremely comfortable and provide everything you could need. There’s even a small store in the lobby for snacks, drinks, and other items you may want or need. What truly sets Drury apart, though, is the staff. Every employee we encountered was friendly, professional, and genuinely helpful — honestly the best hotel staff we’ve experienced anywhere. We only discovered the Drury chain about a year ago, but it has quickly become our “go-to” favorite, even if it means driving a little out of the way to stay at one. They’re pet friendly, reasonably priced, and offer tremendous value for what you receive. They may not have locations in every state, but if you ever get the chance to stay at a Drury Inn & Suites, I’m confident you won’t be disappointed!

The staff was not knowledgeable with my reservations! I was not allowed to check in until 5 pm ! Not acceptable!

The stay was great. Located close to I-25 north bound. Great and comfortable room. Good dinner and breakfast. The front desk clerk lacked a welcoming spirit, but maybe it was a long day.....

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