Hilton Helsinki Strand

Great location - walking distance to a bus line and an excellent public market, and overlooking the water. The bathroom was modern and clean, bed was comfy and room offered plenty of space.

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Neither the Hilton App nor the hotel itself warned us when we parted with €1000 for a 4 night stay that there was harbour building work right outside the hotel. Having paid extra for an upgraded room with a sea view, all we actually saw was a construction site next to the water. On week day morning we were woken a 6am by enormous bangs as the builders dropped rocks into the back of a lorry. Obviously this ruined what should have been a relaxing holiday visit to Helsinki. The hotel have responded to my feed back with just a “sorry” which to me represents the actual care and probably why this intrusive building is never mentioned anywhere. Bedding should have been changed every 3 days too but wasn’t. Upon arrival in the room there were no spoons/stirrers, a dirty used mug left on the side, conditioner bottle empty in the bathroom. Anyone planning to go here soon needs to avoid until the building work on the harbour is complete as the very early noise is unacceptable and just a shame Hilton won’t advise you of it.

A szálloda környéke, a tisztaság, a személyzet és a reggeli az elvárásoknak megfelelő volt. Azonban mindent figyelembe véve a szálloda az 5 csillagos (*****) szintet véleményem szerint nem érte el, egy jó erős 4 csillagos (****) holenek felelt meg - saját tapasztalatok alapján.

A szálloda környéke, a tisztaság, a személyzet és a reggeli az elvárásoknak megfelelő volt. Azonban mindent figyelembe véve a szálloda az 5 csillagos (*****) szintet véleményem szerint nem érte el, egy jó erős 4 csillagos (****) holenek felelt meg - saját tapasztalatok alapján.

Avoid this hotel whilst there are works in the dock. The hotel did not warn us. Certainly don’t book a “Sea View” room. The digger below your window (before 07.00 AM) Monday to Friday will destroy your sleep. Response from hotel “oh it’s so they can have a nice weekend”. During the day the noise of the digger dredging the dock will be continually with you over the “sea” view. The air con does not work. The WiFi is unreliable. The hotel looks tired and needs a thorough renovation throughout. The waiter serving cocktails did not understand the requests and had to be helped by a colleague. All these were raised with the hotel - during - on leaving - responding to request for feedback after arriving home - so will not be new feedback for them. But expect the “the City did not warn us about the works” repeat response. They could have: warned in advance / moved our room / offered a service / considered any other option available to them at their wish. Nothing. Nada. Not interested. “Thanks for letting us know”. So consumers: you decide.

Aamiainen oli hyvä ja monipuolinen.Sijainti myös hyvä.Huone oli tilava.

Huone oli kulunut,mm, suihkun kannatin oli huonosti kiinni seinässä,Tuoli oli vanha ja päältä kulunut. Tullessamme autolla hotellin kellariin,molemmat hissit olivat pitkään varattuina siivoojille ja jouduimme laukkujen kanssa kulkemaan portaat ylös respaan.Myös ruoppaustyöt merellä veivät näköalat huoneesta huonoiksi.

Nice swimming pool

Room was a bit warm