Rio Real Golf & Hotel

The rooms were big and spacious, very comfortable and luxurious. The view from the balcony and all over the hotel on the golf course was beautiful. The staff were good specially the lady on the concierge, she was so sweet. I had a great time. The location is chill and quiet which makes it wonderful to get away from all the noise in the city and it’s a 15-20 min drive to the city. (Which i didn’t mind)

The only thing was the a/c of my room wasn’t working.

The beautiful nightmare began upon arrival. Arrived very hungry and tired. The restaurant closed at 6p and there was no room service. The par room they assigned me had a broken AC. I complained three times and was told it was just weak AC. On the third day I found the operations manager who admitted the AC was broken and moved me after two days of horrible sleep. The new room was an upgrade but was missing black out curtains. The place is poorly staffed including the restaurants. The golf course is beautiful and well maintained. I did my best on very little sleep which put a damper on my vacation.

The staff are super lovely The pool area is beautiful, serene and quiet

Our AC did not work at 11pm at night, we left a letter at reception and a voicemail (no staff at that time) Luckily I bumped into a security guard, the only thing he could do was move us a few rooms along - obviously very late to be doing this and we had an 8 month old baby. Generally the hotel is in need of a little facelift, things do look a little tired.

Excelente. Magníficas instalaciones, personal de recepción y desayuno muy amables:

Grande chambre avec baignoire balneo Petite piscine mais très agréable Environnement agréable

Manque plateau de courtoisie

It was amazing 5 days in the hotel!

The pillows were too soft, better to add medium softness

J’ai tout aimer sauf les serveurs du restaurant

Les serveurs du restaurant sont ignobles.