The Hythe, a Luxury Collection Resort, Vail

This was our fourth visit to The Hythe, and overall, it was another enjoyable stay with a few standout moments — and a few areas for improvement. We arrived on Saturday around 7 PM and were warmly welcomed by Simon, who made the check-in process smooth and easy. For the first time, we shipped our skis ahead of our arrival, and they were delivered two days early. Huge thanks to the concierge, Chris, who was incredibly helpful before we even arrived — she accepted the skis, booked dinner reservations, and arranged a private car to take my daughter back to Denver. Outstanding service. Although I'm a Titanium Elite member, we were initially assigned two rooms that did not face the mountain. We raised this with the staff and were told the rooms would be changed later in the week, which they thankfully followed through on. The rooms themselves were comfortable — the beds were excellent, and the showers had great water pressure and stayed hot, just as you'd hope after a day on the slopes. Breakfast each morning was a highlight. The made-to-order eggs station ran smoothly, and the waitstaff were attentive and friendly. As in previous years, I must give a shout-out to Anna — she's beloved by everyone and continues to provide fantastic service. However, the hostess at the breakfast entrance seemed visibly stressed and unwelcoming every morning. She may benefit from additional support during peak hours. The ski valet is one of the best parts of the experience — not having to carry skis to the gondola and back is a huge plus. Both the ski and car valet teams do an outstanding job. There were a few disappointments. The hot tub was in poor condition — the jets weren't working, making it feel more like a lukewarm pool, and the surrounding area had mold, loose plastic nails, and general debris. It definitely needs an upgrade. My wife enjoyed the spa, though it's on the pricier side. One thing to note: they automatically add a 22% gratuity without any prior discussion, which seems excessive. When we booked, we were told she could bring a guest for the "day spa" experience at no charge, but when our 16-year-old daughter joined her, we were charged an additional $61 (including the automatic tip). That felt misleading. Check-out was a breeze — thank you to Dustin, the general manager, for ensuring things went smoothly. However, we later noticed we were charged valet fees for two rooms even though we only had one car. We're still in the process of resolving this, which hasn’t been easy.

The staff at they Hythe are incredible!! When we arrived, we were on the hunt for smore's for our 4 year old. We had just missed the window, and the staff helped us find one kit of smores to save the day for our little one. (I believe his name was Matt, he worked in Engineering - THANK YOU!). The pool was great too and the hotel room was clean. Thanks for a great stay.

Perfect location to eagle bahn gondola… our ski instructor for lions head was amazing Garrett is his name he is superb… s’mores at 5pm every evening for the kids was the bomb… there were so many amazing Jamaican staff at the hotel!!! They Jamaicans really make the stay special they engage you and make you feel so at home!!!! Head of house keeping was a gem!!! I got to meet her and one of the supervisors Keisha Phillips S.

Everything was lovely

Wonderful place, all its perfect

Our go to resort in Vail on a yearly basis. The hotel is great and the hotel staff is amazing!! Just the ski store that is in the hotel and connected to it called TRUENORTH has a manager and an assistant manger who were despicable racist people. It is a shame that they have these people deal with children passing through the store all day (as it a mandatory passage way to get into the hotel). They are rude abrasive racist individuals.

Great spot in the Lionshead village. Outdoor pools and hot tubs, plus a great breakfast for mornings before hitting the slopes. A short walk to the slopes and easy access for ski gear storage, again a short walk to Vail mountain’s Eagle Bahn Gondola.