Hampton Inn - Springfield

The hotel was clean and the rooms were spacious. There were toiletries in the bathroom and plenty of towels. A hot breakfast is there in the mornings with enough variety for everyone. Would recommend this hotel.

CLEAN GOOD BREAKFAST ITEMS

IT WAS CLEAN HUSBAND ENJOYED HOT BREAKFAST

Very clean comfy and well located

All was good

Our first morning the elevator broke down (we were on the third floor). Later that day the key card wouldn’t unlock the side door. That had to be reprogrammed. Then the door to our room would not lock. I had to request another room in order to be able to leave to attend a family function. The toilet in the new room would not stop running unless the handle was jiggled.

Our room was not cleaned and was not cleaned during our stay even after requesting it. I had to ask for clean towels, toilet needed repair, and elevator was out. We were on the third floor and my 89 year old mother had to tackle the stairs several times before the elevator was repaired. We should have been compensated for this and was not.

Very nice staff room was clean

The most friendly and accommodating staff I have met in a hotel. Good Breakfast and a variety of food to choose from. Excellent stay…

When I booked the King Suite, I expected a room with a couch and extra space. I got a room with an extra large shower. Luckily the bed was comfortable and the A/C worked well as we were there during an awful heat event. The breakfast was your average hotel breakfast, nothing worth praising. The staff was friendly and the hotel was quiet. If I ever had to stay in Springfield again, I’d probably book there but I wouldn’t spend the extra money for a suite that wasn’t a suite.