Douglas Inn & Suites

Check in was fine. The room itself was clean but the smell was awful. It smelled like a roach bomb was dropped in the room right before we came in. The smell was so strong that having the door open did not even help. Our allergies got the best of us and we had to abandon the room. We did not stay the night.

We enjoyed our stay. The staff is very friendly and the location is pretty convenient if you want to take the Blue Ridge train ride or go to Mercier Orchards. Would love to stay again if we visit this area.

The rooms were fine with comfortable beds. Good water pressure in shower! Convenient laundry room and ice machine. Breakfast was sparse, but clean with good coffee. The staff was very friendly. I would stay there again.

We knew what we might be getting into with $100 per night hotel. I will say it was clean seemingly. But it was $100 a night hotel. The reservation was supposed to include connecting rooms which they did not have when we got there. The rooms were built with a pool view. However, the pool is in the middle of the parking lot. For some reason the entire area including the hotel is fenced off. Was it clean? Yes was it adequate yes. But make no mistake. It’s $100 hotel. The vanity area was bare concrete still showing the marks of the glue that held the vinyl floor previously. And the walls were painted Canary yellow on one side. And lime green on the other.

Really nice family runs it. Price was good too!

Staff was welcoming and accommodating to our last minute booking. Place could use some renovations- our room had mildew on the walls and you could tell there had been water damage on the floors that hasn’t been addressed. Otherwise the room was clean. Provided breakfast consisted of muffins, apples/oranges and cereal. Overall the stay here was pleasant.

Mildew in bathroom.

They had a sign that said they were open until 10pm but no one was there. When we were already leaving he came and told us he was open until 9pm and we made the reservation after then. We stayed elsewhere

A little on the pricey side, but an enjoyable stay.

Like to have a refund no pool when we arrive it show a pool open on web site plus ice machin was not working for 2 days