Best Western St Louis Kirkwood Route 66

great area with lots of good food nearby, plus a walmart and a target right next door.

room wasn't the most clean upon arrival (gum stuck to a cabinet)

Very friendly and respectful staff! Lots of breakfast choices. Plenty of hot water and water pressure. Sheets and towels were clean

Very dated hotel. Things falling apart everywhere. Despite the towels and sheets being clean. The facility itself felt dirty. We had only a partial roll of toilet paper and we ran out at an inopportune time, with no extras rolls. The beds seemed old and were uncomfortable. You can tell they tried to do some updates in the past, but it needs a true renovation... New showers, not just paint.

The price seemed right on first look. There was an outdoor pool. The room was big enough. Breakfast was ok.

The pillows were awful, all packed into round pillowcases -- WHO does that? One set of towels -- with a pool? Negative attitudes at the desk - you have me scan my credit card in case I have a party in my room or I break things (!!??) The TV was impossible to figure out. Whatever I got on the TV was a movie but I never did figure out live TV. It shouldn't be that hard!

Location

Convenience to downtown

There were never any clean towels. My family had to hang towels and use them over again. The breakfast shouldnt be called a breakfast. We stayed a week and chose not to eat breakfast there more than we did. One mornin there was no juice, no milk, only coffee with cereal and gravy. Maybe it would be okay for a quick one night stay, but never for more than a night. Our key cards were deactivated for no reason and we had to get new ones. Most of the staff were super unfriendly and were more worried about facetiming on their phone than to get up out of the chair to reach across a counter to exchange keycards.