The Ritz-Carlton, Santiago

A disaster Avoid this hotel. Juste one picture which will be more efficient that all my words. Look at the towel in my bathroom. In additional the guy from the lobby did not answer me because somebody called him on his mobile. A réal disaster. Unfortunately i must stay there till friday

Wonderful help from the staff, including reservation staff, throughout. Excellent.

Luxury hotel, great location.

We've stayed in Ritz Carltons all over the world, and this one was absolutely right up there with the best! From the location to the staff (the bellman greeted me by name every time he saw me) to the roof top pool to the lovely accommodations to the excellent buffet, not a thing was missed. And, it was a fraction of the cost of most Ritz Carltons we've stayed in. As my title says, it was simply superb.

A great hotel in Santiago, while the lobby and building are a bit dated, the service is top notch, the breakfast is outstanding, the lobby bar has great food and cocktails, and the location is perfect, walking distance to shopping, dining, and nightlife. I’ve stayed twice and would absolutely stay again

Very nice property in a quiet neighborhood. Very friendly front desk officers and concierge.

This hotel is located in the neighbourhood of El Golf, where we felt safe walking around. Staff were lovely, particularly Enrique on the front desk, and Sebastian on the Bell desk, who has a great memory for names. We slept well, with the very comfortable bedding being on the firmer side. Robes and slippers are provided. There was also a mini bar, with complimentary bottles of water. We dined at the restaurant for dinner, service from Bastian and Miguel was excellent, and the food superb - highly recommended. The gorgeous rooftop pool area on level 15 includes a gym, sauna, and spa. An attendant showed us to individual lockers, where we found a bathrobe, slippers and shower towel. Would definitely stay again.

The staff have all been excellent.

ubicacion y diseño clasico

edificio viejo con deterioro en el sistema de aire acondicionado e hidraulico. el primero hacia ruido al trabajar los ventiladores en los cuartso (estuve hospedado en dos) y el segundo el agua no fluia con rapides al desecharla en lavabo y escusado