Best Western Diamond Bar Hotel & Suites

It was a good location and clean.

There was no water pressure in the shower and it didn’t get hot.

Nice area, close to great food options. Pretty plant life.

Close to the freeway, heard it all night long, beds were hard, pillows were tiny, had to argue with the man on duty for extra towels. He said they only had pool towels left then threw a fit when asked for them because they were needed.

They charged me twice for the rooms once checked in and once on my deposit card. Terrible

Illl no longer use booking.com ot best western

The location was close to where I needed to be.

The hotel staff was rude, there were little drain or fruit flies all over our room, the HVAC was very loud, the bathroom fan that is automatic with thy light was very loud, and the freeway noise was louder than expected. This hotel is not a Best Western quality hotel.

Clean and well-maintained

It sits just off the highway (so the road noise is deafening 24/7)!; very low water pressure in the shower (you could hardly get the soap rinsed off your body);