Best Western Danbury/Bethel

For an affordable, non luxury style hotel, this was a winner! Had family staying at two other local hotels, the opinion overall was the BW was the better.

You get what you pay for it , … service is terrible with rude and antisocial people , a guy with a blue hair at the desk with not an welcome attitude at all , they just don’t want you to be there I guess . No room service - shower you need to chose between really hot or really cold , nothing in between. Breakfast really really poor basic . If you have a chance to look for something please do , for couple dollars more you can get better and decent hotel .

Everything is decent.

Hotel was reasonably priced. Breakfast was good and room was clean.

Okay, but the front desk Erick was a little rude with my wife and I. We feel bad to take this abuse by being seniors.

The shower didn't work, Roach crawling on the floor and staff not available at counter when checking out

Night check in was rude acted like he had been asleep. Was not courteous! No one at front desk to check out in the morning.

I would love to rate my experience higher, however our room was 225 which happens to be right next to the exit door of the building for the 2nd and 3rd floor. All night many times the door slammed shut there is no hydraulic soft close on the door. I did bring this huge inconvenience to front desk staff attention which they are fully aware pf. Why in the world would you put the beds up against a wall shared with a busy exit door. Incidentally, all the doors to the rooms are very loud as well. The hotel was clean, beds comfortable, offered an ok hot breakfast, and right next door to Target which is super convenient. Coffee served is Folgers, all I will say abot that.

Excellent

Staff was wonderful