Best Western Conway

The toilet and sink was stopped up

It is an older property and needs some updating . Very noisy area

It was not in a good location. I didn’t stay there and was only supposed to be charged for one night for not staying but they charged me for 2

The outside didn’t look nice and the pool was disgusting

We stayed one night on a longer trip. The room was clean, comfortable and quiet. The breakfast, however, has lots of room for improvement. The food was not hot. It was your typical hotel microwaved meal. Their juice machine was broken down so there were no beverages other than coffee or tea. There wasn’t even water. They did have a waffle maker. If you are looking for a place to stay and breakfast is a priority I would not recommend this hotel. If you are looking for a quiet, comfortable room at a decent price, this hotel would be great.

Great location. Staff was attentive and personable. Room was clean and bed was comfortable. Plenty of restaurants around and shopping.

Traffic noise is a lot for a country girl

Great location

Nothing

I was extremely disappointed and disgusted with this property. The pictures were deceptive as were the "good" reviews. The place is so old and smelled of old, stale cigarette smoken which was so disgusting! The smell stayed in my CPAP and I had to smell it the next night. My night gown and pillow case stunk too. We had an "accessible" room which consisted of a hand rails, a handheld showerhead that was attached to the showerhead itself and hard to use, a d a shower chair. The beds were not comfortable and the carpet was gross and has a tear in it. I regret not taking pictures. I canceled the reservation I had for my return trip as soon as I walked I walked into the room. The lady that checked me in was nice.

It was all good.

Entered Room, sock left on floor between chair and night stand from previous occupant. Tub did not drain well and water backed up in tub when showering. Nothing like standing in an inch of water after showering. Standing water made tub slippery, almost slipped while showering. After showering, sat on edge of bed to put on my socks, striped on a piece of dog food? Now questioning cleaning of room? Go down to breakfast, juice machine out of water. I don’t drink coffee. Nothing else offered to drink, not even a bottle of water. Hot bar, cold food!! If I did not check out before writing this review, I would have posted pictures. Unless everything is booked up in the area, I will not return. If management does not start paying attention, this Best Westerns ratings will start dropping fast.

Negative: Railings in walking areas were rusted at the base where the screws are and wobbling. Not good for the stairs and 2nd floor. Room smells like cigarettes even though it was a non-smoking room. Positive: Staff were super NiCE! Lots of food options walking distance. Room was clean.