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5.8 / 10 Guest Rating

Western Inn

1842 Madison Avenue, Council Bluffs, us

Western Inn - main view

About the Property

Convenient Location
Situated just off Interstate 80, Western Inn is a short 5-minute drive from the popular Mall of the Bluffs, making it a perfect choice for shopping enthusiasts.

Relaxing Amenities
Guests can unwind in the indoor pool or start their day with a delicious continental breakfast offered daily. The pet-friendly rooms with free WiFi ensure a comfortable stay for all visitors.

Nearby Attractions
Explore attractions like the Henry Doorly Zoo and Ameristar Casino, both within a 10-minute drive from the hotel. For nature lovers, Lake Manawa State Park is just a 15-minute drive away.

Book your stay at Western Inn now for a memorable and convenient experience!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that guests booking from Omaha/ Council Bluffs metro area and surrounding towns are not permitted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room with Two Double Beds - Photo 1
Standard Room with Two Double Beds - Photo 2
1/2

Standard Room with Two Double Beds

Room features a cable TV and a work desk. Please note that the room rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneFaxAir conditioning

Standard Room with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$95.93

$76.74

Includes taxes & fees
Standard King Room - Photo 1

Standard King Room

This double room offers air conditioning and a flat-screen TV. The unit has 1 bed.

28 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneAir conditioningAlarm clockKey card access

Standard King Room

Non-refundable
Breakfast Included
20% OFF$95.93

$76.74

Includes taxes & fees

Guest Reviews

5.8
Good323 verified reviews
AI Summary

Guests highly rate the breakfast options and frequently praise the friendly staff.

Categories

Cleanliness3.2
Service6.2
Location6.7
Room Quality4.2
Amenities7.7
Value for Money6.1
Food and Beverage8.2
Overall Experience4.2

Select topics to read reviews

R
RobertusUS
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Suspected I got insect bites from the bed"

4.0

Close to I-80

Run down

Helpful?
G
GomarkousUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"See above."

4.0

Okay.few choices

Poor carpet-needs to be replaced. Needs painting and a huge update. Old stuff. More water came out of the faucet than sprinkler head when showering.

Helpful?
D
DeanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Disgusting"

1.0

Worst place I’ve ever been in. Couldn’t even stay as it was so gross

Helpful?
T
THOMASusUS
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"It sure wasnt like it was the several times that we had stayed in the past!"

2.0

Location

A/C in the room didnt work. Smoke Detector wires were hanging from the ceiling. Found someone's dirty clothing throwed in the corner of the room.

Helpful?
M
MarkusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Never Again"

3.0

Room was not cleaned. Bed was made but when blankets were pulled back, there were food crumbs and public hair on sheets. Carpet stained and pool was empty and not in service. We were moved to a different room that was marginally cleaner.

Helpful?
J
JasonusUS
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"if I could leave a negative star rating, I would."

1.0

checking in was easy, but i wish i had never checked in. we totally got catfished by the photos on the website. they are from probably 20 years ago. this hotel was on the top 5 of our "worst places i have ever slept" list. i should have taken pictures, but i didnt want my phone to get infected with anything. all of the things that would normally be on a wall in a hotel were ripped out, because the room had obviously been broken into a couple of times. the carpet was gross, we found hair in our sheets. we couldnt wait to leave the next morning.

i should have known we were in for a wild ride when the former gas station in the same parking lot was no longer a gas station and now a seedy thrift store. pool? no, windows boarded up with cardboard. and windows on the exterior of the hotel, cardboard as well. couldnt imagine that there would have been breakfast served, but you couldnt pay me to eat it. it is one of the only times i slept with my loaded gun next to me on my night stand.

Helpful?
G
Verified GuestusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 24, 2026

"Good"

1.0
Helpful?
A
AnaesES
Verified booking
couple
Standard Room
Stayed in Apr 12, 2026

"Good"

5.0
Helpful?
C
CarolusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 9, 2026

"Good"

1.0
Helpful?
B
BrayanusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2026

"Good"

4.0

The location

The toilet wasn't flushing very well, and the walls were thin

Helpful?