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5.8 / 10 Guest Rating

Western Inn

1842 Madison Avenue, Council Bluffs, us

Western Inn - main view

About the Property

Convenient Location
Situated just off Interstate 80, Western Inn is a short 5-minute drive from the popular Mall of the Bluffs, making it a perfect choice for shopping enthusiasts.

Relaxing Amenities
Guests can unwind in the indoor pool or start their day with a delicious continental breakfast offered daily. The pet-friendly rooms with free WiFi ensure a comfortable stay for all visitors.

Nearby Attractions
Explore attractions like the Henry Doorly Zoo and Ameristar Casino, both within a 10-minute drive from the hotel. For nature lovers, Lake Manawa State Park is just a 15-minute drive away.

Book your stay at Western Inn now for a memorable and convenient experience!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that guests booking from Omaha/ Council Bluffs metro area and surrounding towns are not permitted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room with Two Double Beds - Photo 1
Standard Room with Two Double Beds - Photo 2
1/2

Standard Room with Two Double Beds

Room features a cable TV and a work desk. Please note that the room rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneFaxAir conditioning

Standard Room with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$95.93

$76.74

Includes taxes & fees
Standard King Room - Photo 1

Standard King Room

This double room offers air conditioning and a flat-screen TV. The unit has 1 bed.

28 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneAir conditioningAlarm clockKey card access

Standard King Room

Non-refundable
Breakfast Included
20% OFF$95.93

$76.74

Includes taxes & fees

Guest Reviews

5.8
Good323 verified reviews
AI Summary

Guests highly rate the breakfast options and frequently praise the friendly staff.

Categories

Cleanliness3.2
Service6.2
Location6.7
Room Quality4.2
Amenities7.7
Value for Money6.1
Food and Beverage8.2
Overall Experience4.2

Select topics to read reviews

T
Thomas
Verified booking
Standard Room
Stayed in Sep 20, 2025

"Really bad."

4.0

Super gross. Linens/towels pretty much all stained. Broken down structures. The first room they put us in AC was broken. Bad smell. Messy hallway. The actual housekeeper did a good job given the terrible situation they're working in.

Helpful?
G
Guadalupe
Verified booking
family
Standard Room
Stayed in Sep 19, 2025

"Good"

2.0

First room they gave me was so dirty, sheets had blood, no toilet paper the air conditioner did not work and it was 90 some degrees outside, carpet was dirty tv was not working, had him change me rooms, 2nd room was dirt as well ceiling there was a huge whole, like if there was a water coming down from there, they never repaired it, the door was very hard to close so i felt very unsafe, baby crying people yelling, it was my daughter and myself that stayed, was very unhappy I do not recommend this room to no one.

Helpful?
S
STEVAN
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Good"

4.0

gave us an occupied room, had to change/ shower did not work/ live bugs in bathroom/ in need of refurbishing

Helpful?
M
Margaret
Verified booking
Standard Room
Stayed in Sep 15, 2025

"NO WAY!"

2.0

The pictures were deceiving. It appeared to be a decent hotel. A group of 7, we got 2 rooms. I walked into my room, the heat bursted out the door as soon as I opened it. Rich with the scent of dog urine. It’s pet friendly, but whoever had pets was not. They picked the feces off the floor but left whatever stuck to the carpet. I have never seen anything as disgusting. My mom came in. She ended up getting us about her room. It was even worse with the smell. We opened the windows hoping to air it out. We all rode in silence to get dinner. All in shock. As we came too we realized we are not that desperate to accept those conditions. We got back. I walked into my mom’s room and I was shocked at how disturbingly stained her carpet was. Not an area of the carpet was unstained. I’m not even exaggerating when I say we couldn’t even take our shoes off in there. Back to airing out the rooms it actually seemed worse. It was appalling. My mom’s room actually had blood on the wall and a used bar of soap in the bathroom. I don’t know what kind of operation they are running but hotels.com needs to take this off the site.

Helpful?
D
david
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Good"

6.0

Air conditioning was subpar at best room was clean but in need of repairs

Helpful?
T
terra
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Excellent"

8.0

It was really nice and quiet there.

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

Decent

Helpful?
L
Larry
Verified booking
partner
Standard Room
Stayed in Sep 4, 2025

"Good"

2.0

This place should be condemned. Vomit on the bed blanket, old food in the fridge opened containers in the shower, dity carpets a/c only had a fan, no cooling. My wife slept with her clothes on for fear of disease

Helpful?
S
Steven
Verified booking
family
Standard Room
Stayed in Sep 3, 2025

"Good"

4.0

Had two rooms. One of the entry doors to our room was hard to shut, the door didn’t line up with the door jam so had to slam it shut just to close it. The toilet in one of the rooms was broken on the seat and you had to hold the handle to flush it. The shower did not drain well so you were standing in water to almost the calves with hardly any time being in the shower. There was mold, mildew under the air conditioner. Smelled like cigarette smoke in the lobby although it is a smoke free place.

Helpful?
N
Nicole
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Good"

4.0

Room has dirty walls, carpet looks dirty. The towels were stained pink. Tv didn't work.

Helpful?