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5.8 / 10 Guest Rating

Western Inn

1842 Madison Avenue, Council Bluffs, us

Western Inn - main view

About the Property

Convenient Location
Situated just off Interstate 80, Western Inn is a short 5-minute drive from the popular Mall of the Bluffs, making it a perfect choice for shopping enthusiasts.

Relaxing Amenities
Guests can unwind in the indoor pool or start their day with a delicious continental breakfast offered daily. The pet-friendly rooms with free WiFi ensure a comfortable stay for all visitors.

Nearby Attractions
Explore attractions like the Henry Doorly Zoo and Ameristar Casino, both within a 10-minute drive from the hotel. For nature lovers, Lake Manawa State Park is just a 15-minute drive away.

Book your stay at Western Inn now for a memorable and convenient experience!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that guests booking from Omaha/ Council Bluffs metro area and surrounding towns are not permitted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room with Two Double Beds - Photo 1
Standard Room with Two Double Beds - Photo 2
1/2

Standard Room with Two Double Beds

Room features a cable TV and a work desk. Please note that the room rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneFaxAir conditioning

Standard Room with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$95.93

$76.74

Includes taxes & fees
Standard King Room - Photo 1

Standard King Room

This double room offers air conditioning and a flat-screen TV. The unit has 1 bed.

28 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneAir conditioningAlarm clockKey card access

Standard King Room

Non-refundable
Breakfast Included
20% OFF$95.93

$76.74

Includes taxes & fees

Guest Reviews

5.8
Good323 verified reviews
AI Summary

Guests highly rate the breakfast options and frequently praise the friendly staff.

Categories

Cleanliness3.2
Service6.2
Location6.7
Room Quality4.2
Amenities7.7
Value for Money6.1
Food and Beverage8.2
Overall Experience4.2

Select topics to read reviews

G
Gary
Verified booking
Standard Room
Stayed in Jul 22, 2025

"Great"

10.0

Great as always

Helpful?
J
Jake
Verified booking
family_with_children
Standard Room
Stayed in Jul 20, 2025

"Good"

2.0

Property didn't look like the pictures posted. Got there and the first room was stained and dirty. Toilet wouldn't flush. Got moved to their "best room" .. once in the room there were holes in the bathroom doors, window glass was falling out of the opening to the outside of the property. Bed sheets were stained as well as the chairs in the room for sitting. Strong urine odor in bathrooms of both rooms. Receptionist was nice and understood the concern. He mentioned he has told the owner about these issues before and they do not care or make any changes. Receptionist was honest and tried to help as much as he could. Property owner is to blame for how this all was. Other guest were trying to also leave due to the same issues. Place should be shut down.

Helpful?
A
Amy M
Verified booking
Standard Room
Stayed in Jul 19, 2025

"OK describes this place well. "

6.0

We had 2 rooms. One had great AC. The other could not get cool. The beds are not comfortable. There’s a train that sounded like it was going to come through the hotel.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 13, 2025

"Go anywhere but here"

4.0

Horrible

Helpful?
M
Matthew
Verified booking
Standard Room
Stayed in Jul 12, 2025

"Excellent"

8.0

Nice stay. Decent no frills room. The first room they gave me smelled pretty horrible so I requested a new room. The second room was much better.

Helpful?
S
Samantha
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Terrible"

4.0

Entering the building it was misty smelling. No clerk. We had to ring a bell still. Nothing so then had to call. The place was dirty. We didn’t even eat there for breakfast. One of the reasons we stayed there was for the pool and the kids didn’t even wanna swim in it because there was bugs in it and there was underwear on the counter in the boys bathroom and the toilets were disgusting. If anything I would like my money back, but I don’t think that’s gonna happen.

Helpful?
J
JanelleusUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 9, 2025

"Good"

3.0

Nothing!!!

The rooms were BAD no air, no water in rooms, pool had no air flow! They keep switching us to another room because there was no air in them and no running water. I would advise NOT staying at this place!!!

Helpful?
M
Michelle
Verified booking
Standard Room
Stayed in Jul 5, 2025

"Meh at best"

6.0

Very hard bed and pillow. Beer cans all over pool area, dirty underwear in me d locker room. Breakfast was poor quality, world's worst coffee

Helpful?
C
Cecilio
Verified booking
Standard Room
Stayed in Jul 4, 2025

"Good"

2.0

Awful stale smell.

Helpful?
R
RONALDusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jul 2, 2025

"Good"

3.0

No hot water for showers

Helpful?