Baymont by Wyndham Mason

I have stayed at this hotel for The last 3 years when I come to Cincinnati for business. Always get the best service, and treatment

Housekeeper bangs the door jams when stripping rooms all the way down the hallway. Didn't get much sleep as I had to check in very late and guests were also loud. Then the owner goes down the hall to bang on your door at 11. I had an alarm set, I dont need another reminder im not at home.

The staff very Friendly ,Rooms were clean bed could have been more comfortable, We like soft beds to hard for our taste

Needs updates , Pool was down for repairs, But they said it would be open in a few days ,Just bad timing on us ,We've been there before and first time pool wasn't open

I enjoyed the bed and how spacious the room was.

The shower water didn't get as hot as I like the water to be. They also only came two or three times to change out the bathroom and bed supplies.

Everything was fine except the hot water was only like warm, and the channel selection on tv was only 2 channels

Location

There was no hot water and there were only like 4 tv channels

Room was in awful condition. Customer service was even worse. False advertising on the price.