Thunderbird Inn of Mackinaw City

I think it's average for a hotel in this price range. However, we were uncomfortable with window without locks, too dirty floor and etc.

It took me a conversation with Expedia to get a clean room and we ended up with a 2 queen bed room instead of a king bed room. 1st room mattress was stained, 2nd room mattress was worse and there was a large area of either blood or food behind nightstand with killer dust balls. The manager offered to have room cleaned but by then I had decided to contact Expedia for a refund. Refund was refused. Manager then took us to the 3rd room which we then agreed to. No apology from manager! Would not recommend!

Was convenient location, bikeable. Staff were great, responded quickly to any issues.

Great location. Quick access to I75

Slow check in process

The staff and beds were the best. My only complaint is the coffee pot didnt work 😌

Checkin took a long time for a prepaid stay. Small lobby and people lined up out the door at 4 pm. I got there a little early and told I had to wait. When I came back there was the line. Walls thin. Could hear people outside on the walkway talking until at least midnight. Could hear toilet flush and shower in next room. Certainly way overpriced for facility but I needed a place to stay that night.

Safe, quiet and friendly staff. We are a return guest.

some of the outlets are bad. I had a hard time plugging my chargers. Other than that, it was good.

Eberything

Beds too hard

Nothing