Quality Inn Pagosa Springs

Extremely run down, both building and rooms. Breakfast had white bread and hot dog buns.

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LObviously an older property. But great ewfforts to make the rooms very nice. great bed. Nice shower.

Bfast was not good Place under construction Noisy neighbors

Hotel is dated but they are trying to do updates it seems. Main road was under construction and cell service was down in town during our stay.

The room was pretty beat up. There was no door jam on the door so I could not lock for security. There was no hairdryer in the front desk didn’t have a hairdryer. The phone didn’t have any identifying marks on it.

The newly remodeled room had a shower the size of a closet, no room. The toilet seat was not the right size. The faucet was so close to the back of the sink the toothbrush kept hitting the sink. I have pictures. Who is inspecting these properties ?? You need better corporate oversight

Hair dryer and phone didn't work. No towels provided a d bathroom not cleaned after first night. Vending room locked, had to find staff when I needed ice. Room not updated.

The bed was very warn and uncomfortable. Thats my only complaint.

Check in was terrible , we got in at 3 several others also waiting They were not ready so sent us off with no idea of when they would be ready. The condition of the lobby area and “courtyard” frightening , delapetated, falling apart , so it made you very nervous on check in. The desk help was nice but seemed very stressed out. The rooms however were in a building next door , and very nice , clean great shower. Seems this building is new , no elevator . Breakfast was next door in delapitated building in a pizza spot . Very sparse , good yogurt machine. Nothing hot but they told us that prior . I think communication was lacking overall and customer service a zero.