Quality Inn Pagosa Springs

The new shower was great but the property is being renovated and we didn't know. Needs a lot more upkeep, inside and out.

This place was horrible! Not clean facilities needs repaired and the cost was way to high for such a dump!

Cozy and great stay

The outside of the building is in great need of overall repairs. The furniture in the main lobby was all cracked. The staff was nice

Very outdated and semi-abandoned. Supposedly going through a renovation although I didn’t see any work being done. The rooms are gross and the furniture looks like something that should have had a “free” sign on the side of the road 2 decades ago. There were hairs on my sheets and on the bathroom floor. It was a last minute booking and the only option - $150/night is way too much for this hotel, even $50 would be generous.

Exterior of building is pretty run down. Interior is in rough shape too but remodeling process is underway. Receptionist was hard to understand during check in.

Not impressed. The woman who checked us in was somewhat hostile. No friendly smiles and no welcoming. If you decide to take a chance at this motel, you won’t get your security deposit for a week or more. We’re still waiting. Go elsewhere. We certainly will.

Door had security device removed. Key-entey was broken and maintenance had to break into room through the window. Water in sink only had "hot"

Upon arrival, I walked into the lobby but as I walked in, someone had just blew a bunch of pot smoke in the entry. Figured that was normal being as it was Colorado. Went to the front desk where Infoujd nobody. After 10 minutes’ish this person walked in wearing a veil of some type with smoke billowing out of it. Turns out that it was the front desk clerk. We exchanged pleasantries but every time this person would talk, it was like blowing pit smoke into my face. Went upstairs, no elevator, walked down the hall that wreaked of pot smoke to find our room. Room is extremely dated but the hotel was old so I wasn’t too concerned. The room was really dark with not enough lighting. There was no safety lock for the door. Could see the holes where it use to be. The heater is a window heater which is fine but this one was obnoxiously noisy, especially at start up. The water lines at the bathroom sink would initially make a god awful noise every time we turned the sink on….and it would seem every time someone else would use water in a neighboring room. I was in a jam and needed the room or we probably would’ve tried elsewhere.

Signage outside was missing to find the lobby; just dirty and messy outside the building.