Quality Inn Pagosa Springs

For the price the property could be better, the property looks very old compared to the pictures on the website.

The room itself was clean and had been updated, however the building was falling apart. There were two separate buildings we were in the building not attached to the hotel lobby. The lobby of our building had cracked tiles, and old kitchen equipment piled up in it. The window at the end of the hall had a crack in it and was being held together with tape. There were areas of construction not taped off just open for anyone to be in at the end of the halls. The door to the room itself had a large gap where it did not seal well to the door frame. The photos on the hotels.com website are very misleading regarding the overall condition of the building.

The room was clean but outdated, which they are in the middle of a remodel. The breakfast was grab and go with bare minimum each of the 5 mornings we were there. Also, there isn’t an elevator for the 2nd floor. It was conveniently located though in the middle of town with eating and shopping within walking distance.

List minute low price convenience but the initial checkin could have at least included a hello. Breakfast suck as there were two pieces of bread for toast. Don’t count on it

The new shower was wonderful and the lady who helped me check out was very pleasant. But… the entire hotel was under construction. The remodel is necessary as the hotel and parking lot has become very run down. There are piles of lumber and building supplies to walk around. I would not have stayed here if I’d known what bad shape it was in.

We pulled into the parking lot and wondered if the hotel was still operating. Exterior air conditioners fallen from the room walls. The whole place looked abandoned. We didn’t even bother to get out of the car. Extremely unfortunate because we couldn’t get a refund.

We paid $175 to stay in the worst hotel we've ever stayed in. From the person that checked us in to the bed, toilet and cleanliness of bathroom, it was disgusting. If we didn't want a hot shower so desperately, we would've left immediately.

The older building needs to be torn down. It is really old and it shows. We almost left and forfeited our money. The b-fast was either cold cereal, pop tarts, or waffles. I don't know what happened from a decade ago. They used to make omelette for you. Oh, I wanted to make a cup of coffee in my room, but the tray that holds the coffee was missing. Sigh!

Nice and friendly

Doing construction on the separate building, so there wasn’t a side walk into the place and they had building materials all over the place! The lady that checked us in was amazing and fun! The rest of the staff seemed nervous or inconvenienced.