Cresta Court Hotel

Everything

I am sorry to say would not return to this hotel. Bin full from previous guests when we entered the room. No hot water for a bath or shower in the evening, water just tepid. Only 4 hand towels available in any case. Mattress did not fit the bed base, looked like a double on a king size base. Quilt did not fit the bed, small double quilt if that. Plenty of coffee but no tea except for ginger and lemon flavours but were dirty. When curtains opened no nets to stop the building over main road looking in. I did report to reception in evening told there were staff shortages, again mentioned in morning and offered free breakfast to make up for it but we needed to leave early. Paid £120 and expected at least basic standard.

Arrived at hotel and checked in. Room was given and was so hot in there with no way turning the heating down as the valve on the radiator was broken. New room was offered. Bathroom was tiny and WiFi connection was really poor. I was unable to do any work because of this. Overall experience was very disappointing.

The room was extremely warm, it was uncomfortable to sleep even with the window open. The bathroom looked tired and non user friendly in need of updating.

Very courteous staff

Good stay

Very tired hotel.

Absolutely awful nothing like the photos dirty will not be staying again

My wife and I stayed at the hotel on the evening of 26/9/2024 and left for an early morning flight on 27/9. We had also booked to stay on 30/9 but when we arrived just before midnight we were informed that our room with a kingsize bed had been given to someone else and all that was available was a small room with a double bed. We were immediately told that to compensate for this we would could have a complimentary breakfast in the morning As we had already paid for breakfast the receptionist was unsure what compensation we could be given. She stated that she was unable to upgrade our room. Because of the lateness we accepted the double room (Room 321). This room is small and dingy. Curtains are soiled and creased. The bedding was clean The bathroom is very small. There were no towels, however the receptionist brought these to the room shortly after we informed her of this. The breakfast was enjoyable with a varied choice of cereals, juices and hot food. The cost of a taxi to get to Manchester airport was £23.

Good, but the tub need a handling for old people, is not safe take a shower,