Clarion Pointe Louisville East

Friendly staff, overall cleanliness, location close to where we needed to go. Safety.

Belle chambre. Piscine intérieure. Parking avec accès de la chambre

Petit déjeuner sommaire, pas de pain.

The room size was nice. Close to restaurants and stores.

The lighting around the mirror gave me a migraine.

Loved the location and the cute murals throughout. Staff was amazing! Very clean in the lobby and majority of the room

Smelled terrible like weed, our first room the door did not connect with the door frame, I’m talking a gap so big you could see into the hallway and we had to ask for a different room because the door would not lock. Both rooms the showers had weird stains.

Convenient to everything, friendly staff

Seemed remodeled with just paint recently

The rooms we're very big and roomy and I liked the 2 doors 1 for access to inside hotel and 1 to outside. Which made.coming and going super convenient...

Breakfast was just ok and pool closed at 10 which gives you less time to enjoy on a busy day

Stated this facility three or four different times over the last 20 years and didn't really have any problem. Requested a smoke-free room and as we entered the door smelled like marijuana and my son is asthmatic. So no problem we open up the outside door and let it air out some. But it just kept getting worse and of course we were tired from convention. If we would have known the pool was not open all weekend would have went next door to the Holiday inn or something that was a lot better than this whole one the wall. Then they want to charge you $100 incidental fees. My suggestion send the maintenance man to every room like maybe fixing toilet seat and the towel rack dangling on the wall and other things that needed attention. Good thing my wife did not attend with me or she would have walked right out the door before she walked in it. Sorry we didn't catch any photos after the fact. Also checked in our room and TV kept saying welcome Ryan Jennings. Fella at the desk claimed oh it will update itself before too long. Well Sunday when we left still saying another man's name on the TV LOL. Overall disappointment! We will stay at a different hotel in area next time. Maybe time for wrecking Ball to this facility!

Confirmed before booking about pool being open. Staff at the time said pool is open 99% of time. When we arrived Friday the pool was closed until 10:00 a.m. Sunday. If that was the case would have never booked this hotel. Went to convention and kids wanted to swim after. Breakfast commodities come out of microwave cold. Biscuits and eggs as the woman was putting them in the warmer. Tables for breakfast hadn't been wiped all morning. Also woman did not know a lick of English. When checking into our room the floors had not been swept or mopped in quite some time. Walked away with White Socks that were totally black. Toilet seat totally jacked up. There was a couple other things that we were not pleased about.