Best Western Plus Sands

Chose this hotel for its location - best decision! We knew this hotel is old and "tired", but it turned out to be partially renovated and pretty clean, definitely better than expected. Breakfast (included in our case) exceeded expectations - no buffet, we could choose any item from a-la-carte menu.

Damage deposit seems excessive ($250) compared to other hotels with the usual $100. There was a mix-up with refunding the deposit and charging the right amount for the room, but it got figured out. Gym is very basic and small, but it's available and secure.

Amazing location, so close to English Bay beach. Easy check-in and amazing staff. Parking facility available on site. Reasonable rates.

Really old rooms. Lighting was from 1969. The carpets from the 20th century. Questionable cleanliness when it came to the chairs in the room.

Location- close to Stanley Park, beautiful view of the ocean, many different ethnic restaurants, walking distance for many venues. Secure entrance, large patio, excellent pub to watch the game and get good pub food. Staff were accommodating. Taxi service was available.

Windows dirty, elevator buttons loose, air conditioner was noisy but worked ok once we figured it out. TV channels were limited.

Location, the rooms and the persons in charge of the reception desk.

The only thing I have to remark is that the last day of our stay we discovered a little mouse in the room. Immediately we were changed to other room.

We didn’t have the breakfast as we went to a cafe a few blocks away.

I actually couldn’t complain at all. The staff were welcoming, full of information and just outstanding.

Great location, fantastic breakfast, great staff

The noise …. So nosy

Good location

Bit noisy near elevator

Great location to everything we wanted to see in Vancouver. Hire bikes across the road at English beach were very helpful. The staff were helpful and friendly and were able to accommodate early check in which was greatly appreciated after getting off a 14hr flight. Room was tidy and enough for us to be comfortable for our 3 day stay

Our room was a little loud at night due to the bar being underneath but it wasn’t a big issue