Kluney Manor

Very poor quality of rooms. The main cot had broken head rest and the extra bed was rusted and pathetic looking. The food tasted good but the spread was poor. On Sunday morning the breakfast had idli, dosa, bread and omlette, cornflakes, tea and coffee. And for this spread we had to wait for dosa to be ready. Not enough food to serve customers. We were waiting for 10 mins between each dosa we got. In all the experience was very poor. No hot water coming from taps for bath. They gave us hot water in buckets and we were kept waiting for that too.

The most beautiful gardens I have ever seen. I felt like we were staying in a fairy tale. Very relaxing and soothing. Good food good service good hot water good tea. What else do u need? They set up a fireplace on request which feels surreal. Must visit

Experience is, more or less satisfactory, except restaurant. Though breakfast was supposed to be served at 08.00 AM, always it was served after 08.30 causing extreme difficulty to board the 09.15 toy train and 09.15 bus to Kannur (Kerala). Punctuality is VERY POOR.

Entire stay is quite amazing, however, we had a problem with hot water connection in the room. Up on informing to the hotel staff, they changed the room. They have amazing restaurant.

Our team citrus 79 booked the entire property of 29 rooms of 3 different styles for our reunion. The property management assured us that the whole property would be for our use. When we checked in on December 9 th and around 4 pm the reception area was shifted out and a film shooting unit took over the place to prepare for their shooting. From then on till December 10 th night our peace was lost. No one from property management took responsibility for any complaints made. There was shortage of heaters. In this cold winter the hotel did not have enough heaters to be made available even though they levy extra fee for use of heaters. Love electrical wires were passing through the corridor and the veranda was filled with sofas and other heavy items hindering free movement. The mosque by the shooting crew was unbearable gir guests staying in vintage cottages and guests had to remind the person in hotel to stop noisy carpentry work. The hotel management seeet talks you and never delivers on its promise. So any group event organisers please take double precaution before you book the hotel. The quality of vegetarian food was below par.

We have a long association with "Hammock Holidays" who continues to plan our holidays since last 10 years. Ramananda from 'Hammock Holidays' booked us at Kluney Manor but somehow, we were a bit doubtful reading some of the recent reviews on trip advisors. All our doubts were converted to delight during our 2 nights stay at this wonderful property. The property is vintage and well maintained. Staff is very courteous and go out of the way to make your stay comfortable. The garden and surrounding is well maintained. The food is exceptionally good with a wide varieties of Indian and Chinese. Breakfast spread however can be improved. Overall, we had a wonderful stay and would like to visit again. While we received outstanding service from the entire staff, some special mentions of Prem, Ram , Jenny and Mushtak (the Chef )

Rooms are good and well maintained but the response of the hotel staff is worst. The guy in the reception has no patience and no welcoming look. Restaurant at night is full and no adequate staff and have a irritant face. I would not recommend this hotel if you want to have peaceful staff.

Miserable service... A glass of milk ordered for a three year old kids was served almost after an hour and half. Finally when we requested to please help us since the kid was getting so tired, the answer was they didn't have a free stove. With the whole restaurant crowded and soo many room occupied, we could just see two men serving the whole ppl. Rooms provided did not have a working kettle. No complimentary tea , coffee sachets not even a bottle of drinking water. Complimentary breakfast was with idli, Vada and bread, omelette... However, if your purpose of stay here happens to be taking good photographs, you would be getting an excellent ambience.

Classy Heritage Property in ooty.. Very and clean Big Spacious Rooms. Amazing well maintain Gardens and Property.. Amazing Stay @ Ooty near city and more like a private party place.. Food needs improvement. Great Super value for money.. 3rd visit to ooty and this was the really classy and special.

We had visited Klueny Manor, Ooty in December 2021. We reached there late night to know that they cannot find our booking. They finally arranged a room after some time. The room was horrible. Sofa and bed was unclean. Curtains, bedsheets were tore. They also used to keep all trash (mainly food) outside room and in restaurants lying there overnight. They did not even have right arrangements for drivers. Overall bad experience for stay but good food :)